BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
Select a rating
MRSAMILLER9's profile image
MRSAMILLER9 
6 years ago

"The end" The up sale of other goods and services was a little too aggressive otherwise the process was excellent. Chris SIriphokha was knowledgeable and courteous thought. Love the car 

Business response:

We're glad to hear that despite the one small issue, you had a great visit with us. Thank you for the wonderful review! 

MICHAEL@HFSMEDICINE.COM's profile image
MICHAEL@HFSMEDICINE.COM 
6 years ago

"Great service " Very professional and detail oriented. Sometimes need more communication among their staff if someone is off a particular day. Otherwise very helpful and address all of the problems. 

rrussell64's profile image
rrussell64 
6 years ago

"Excellent Service" Contacted Carlos Munoz regarding a flat tire. Carlos immediately took care of me. I was able,thanks to him, to come in without out an appointment and have my tire replaced in a relatively short time and have other services done that my car needed. I have purchased 9 caes from BMW of Sarasota and have had very good service managers, but Carlos is the best. I can even text him at home with a car problem and he always gets back to me almost immediately. He is couteous and always professional and keeps me inf... read more

Business response:

We are completely blown away by your incredible review -- thanks so much. We've sent your comments to both management and our team so that everyone can know how much you appreciate them! 

DELAUROMARK's profile image
DELAUROMARK 
6 years ago

"Courteous, professional, timely " Title says it all. I waited for the service. Comfortable well stocked customer lounge. Derek Thomas handled everything. Explained all the options available to me. 

Business response:

Thank you for your excellent review! 

ELIAS.MATTA.MD's profile image
ELIAS.MATTA.MD 
6 years ago

"Great service " Great service and department. Maria is awesome and have been working with her for 3 years now. Highly recommended. Thank you for everything. Very professional. 

Business response:

Thank you very much for your excellent review, Elias! 

perisic_a's profile image
perisic_a 
6 years ago

"Awesome doesn't even come close to my wonderful experience" This facility is really great! It is pleasant to spend time there, even for a few hours. It is clean, staff is friendly and courteous, food and coffee is tempting and tasty. My adviser, Jessica, is THE BEST!!! I don't have words to explain the great service I get each time I am there. It's almost to the point where I cannot wait for something to go wrong with my car so I can go there and just relax. It's like "me time" that I don't get to have in my busy life. Keep... read more

Business response:

To hear that you "can't wait" for something to go wrong with your car so you can visit us is something we've never heard before and we are truly proud to have earned such a unique comment! Thank you for your incredible review! We've sent it on to both management and our team, especially Jessica, so that they know how much you enjoy your visits with us. Thanks again and we look forward to seeing you again too! 

GEL-PUG's profile image
GEL-PUG 
6 years ago

"Carlos is very good and kind Accommodates the client " We ONLY have Carlos take care of us...He is the best even the Uber Man that he called for me said so.. He takes care of the service and cost in a very effective and kind way.. 

Business response:

We're very happy to hear that Carlos earned such an amazing review. Thanks so much! 

PJ's profile image
PJ 
6 years ago

"Routine an drecall service" Car was in for routine oil change and recall repair PCV valve. Did a great job. Very courteous. Service finished on time . Uber service was a nice addition 

Business response:

Thanks for your great review, PJ! 

ZEPPVENICE's profile image
ZEPPVENICE 
6 years ago

"A little long" I thought it took longer than I expected. Maybe a time window should be given in advance. Maybe it was and I missed it. All ok 

Business response:

We apologize that your service took a little longer than we would've liked. Thanks for the feedback and for your positive review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.