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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Sandy’ opinion" First time here having moved BMW downfrom PA. Service in PA was always excellent and this was every bit as positive an experience. Derek did you proud.
Business response:
Thank you so much for the wonderful review! We're pleased that Derek made your visit a good one!
"Knowledgeable Service Consultant" This was my first time meeting Carlos Munoz, and I was pleasantly surprised. He has been with BMW Sarasota for 7 years and has a true mindset of taking care of the customer, confirming my warranty coverage and ensuring my service was covered properly. I will feel confident calling him in the future with any questions or issues related to the performance of my car.
Business response:
It's great to hear that Carlos put you at ease and made you feel comfortable during your visit. Thanks for your outstanding review!
"Quick service/Awesome staff" This is my second bmw I’ve owned and I’m away from my usual dealership because I’m in Sarasota for school. I was anxious to go to a place that isn’t my usual dealership but Sarasota BMW is the best! I love working with Seth Rodgers. He makes it so easy to make an appointment or even just get in contact with him for questions about your car or anything that’s going on. He’s efficient and knows his stuff. I would recommend working with him 100%.
Business response:
Thanks for letting us know that Seth took great care of you! We appreciate it!
"Prompt and excellent" Seth Rodgers made a stressful situation a breeze, he's awesome and always goes the extra mile. Through all of the vehicles I've owned and all of the service departments that I've dealt with in my adult life this has been hands down the best experience. After incurring a limp mode condition in my BMW Seth got me in, diagnosed, and back on the road in 48 hours allowing me to be able to meet my Active Duty military commitments.
Business response:
To hear that Seth went above and beyond for you makes us proud. Thank you for your service and also for your incredible review!
"Expeditious service in pleasant environment " Maria provided excellent service during recent visit for alignment; Waiting area was very comfortable. All other staff were friendly. Would recommend to other BMW owners
Business response:
Thank you for the outstanding review and recommendation!
"Great Service Department!" The staff couldn’t be nicer. I took my BMW in for a couple recalls. I got a loaner car, and my car was done in about 3 hours.
Business response:
Thanks so much for your excellent review!
"Amazing " So nice to deal with people who really care about the customer and their vehicle. Carlos kept me updated on the progress and what was wrong.
Business response:
That means a lot to us, Chuck. Thank you!
"Jessica was extremely helpful!" Everything about my visit was excellent. From the valet, to Jessica, my service advisor, all did as hoped. This was my best visit by far!
Business response:
Thanks for letting us know that Jessica made your visit a great one!
"Good customer service" Fast, friendly, and efficient service. Customers are well taken care of from beginning to end. Nice waiting area. I was given an update as to how much longer my wait will be and the service was finished within the approximate time frame they promised.
Business response:
This is exactly what we love to hear! Thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.