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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"FERNANDO SANTORI IS THE BEST SERVICE REP" When ever I have a problem or routine maintenance with either my wife's 535xi or my X5d I always make an appointment to see Fernando Santori first. Both of us know that we will treat us fairly and will not BS us and try to sell us something that we don't need. He really puts the 'customer' in customer service.
Business response:
We're glad to hear that Fernando took great care of you, Mikey! Thank you!
"the service department goes above and beyond " the service dept goes above and beyond to resolve your issues - Fernando is very attentive to follow up and commitment to customer satisfaction. I continually tell friends what a great dealership this is.
Business response:
Thanks so much for your wonderful review!
"Routine Oil Change Service" My service representative, Carlos Munoz is very knowledgeable, courteous and timely in his responses. Routine Oil change for my leased BMW X3 was easy to schedule and tool less than 2 hours of wait.
Business response:
We're happy to hear that Carlos made your service visit pleasant and stress-free. Thanks for the great review!
"Another positive experience!" As I think back on "My car won't start", day, I didn't call AAA to come rescue me; I called Seth Rogers, my service advisor because I was confident he would know what I needed to do. And of course he did, and was able to get my X5 scheduled for a new battery within my already overscheduled week. Knowing I was running on a tight schedule, he arranged for another service advisor to get my paperwork started while he was with another customer. He kept me informed of the progress & had me back on th... read more
Business response:
Ellen, it's great to hear that Seth went above and beyond to make your service visit stress-free. Thank you for your excellent review!
"Wonderful experience " Went for scheduled maintenance and to have front brakes looked at. New rotors, pads, and oil changed in record time, and as always, the service advisors and helpful and knowledgeable. Carlos was professional and got me out of the dealership in 2.5 hours. I’ll always go back to this location!!
Business response:
Thank you so much for your full five stars! We look forward to seeing you again!
"Naycolle was informative and great to deal with." Naycolle was informative and great to deal with. She had all the paperwork ready by the time we got there. Would do business with BMW of Sarasota again.
Business response:
Thanks for the great review! We look forward to seeing you again!
"Fantastic" I had a flat and drove in unannounced and Susan took care of me immediately. Could not wait and Susan got me an Uber and got home just in time for appt. The personal attention was fantastic!
Business response:
Thanks for your outstanding review!
"Great car buying experience ! " It was a great experience buying a car from BMW of Sarasota. No pressure tactics and offered a good trade in value for my car also. Will definitely recommend friends and family to shop there for their cars.
Business response:
Thank you so much for the wonderful review!
"Oil leak sorted it out" Jessica did perfect job, she maneged my problem smoothly, she is the best of the service crew ! She is able to think about her job !
Business response:
We're glad that Jessica made your visit so memorable. Thanks for your fantastic review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.