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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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THARTZELL66's profile image
THARTZELL66 
6 years ago

"Great service " great service for a problem as a result of an accident issue incorrectly fixed by a third party. Ms Lizardi was excellent in her service and follow-up 

Business response:

Thanks for the great review! 

PHILIPIROLFE's profile image
PHILIPIROLFE 
6 years ago

"Carlos is the greatest service advisor." Remodel of dealership is nice. Nice place to hang out while you wait. I was offered Uber home for my oil change. That was nice. 

Business response:

Philip, thank you for the great review! 

Jillybean's profile image
Jillybean 
6 years ago

"Warranty work" My service advisor, Derek was amazing. He kept me informed of the progress on my car, arranged for a loaner, had my car cleaned and was as professional and friendly as I’ve ever had in all the years we’ve owned BMW vehicles. I hope he handles all of my service needs at this dealership! He’s fantastic! 

Business response:

Thank you very much for letting us know that Derek took excellent care of you! 

RISAUPF's profile image
RISAUPF 
6 years ago

"Excellent. Purchased new tires" Exceiient service and ptice5. Car ready when done in reasonable period of time Dealership said they would match anyone's price and they did. Very pleased 

Business response:

Thanks for your fantastic review! 

TFERNANDES14's profile image
TFERNANDES14 
6 years ago

"Personalized Service" I called my service advisor, Carlos Munoz, to make an appointment to replace front brake pads. Carlos scheduled me promptly. When checking car, it was found that the brake pad sensor was rubbing against the rim. The sensor was repaired and brake pads did not need to be replaced at this time. I appreciate the honest service at BMW and having Carlos as my service advisor. He is always courteous, friendly and very professional. 

Business response:

Thank you so much for letting us know that Carlos made your visit a great one! 

Susan's profile image
Susan 
6 years ago

"NO APPOINTMENT, NO PROBLEM" Above and beyond treatment, we did not have an appt., but they still were able to complete a required scheduled oil change so I did not have to go all the way back home. 

Business response:

Thank you for your full five stars, Susan! 

paul.bearers's profile image
paul.bearers 
6 years ago

"Excellent" I brought my car in for a recall and it was quick and efficient and my advisor was great! He was very knowledgeable and friendly. 

Business response:

Thanks for letting us know you had a great visit with us! 

BARBEMILLR's profile image
BARBEMILLR 
6 years ago

"Excellent service always. " I would never use a Service other than that at BMW if Sarasota. They are extremely professional and competent. Service is always performed according to schedule. 

Business response:

Thanks for your great review! 

Montana's profile image
Montana 
6 years ago

"Short, sweet, no problems, car washed, all good" Much shorter than my prior visits and no problems found. Maria is always a pleasure to work with. The new person she was training was nice also. 

Business response:

Thank you for your wonderful review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.