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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Great service BMW" As always, Maria is very friendly and explained every step of the service. It is a pleasure to work with her. An asset to BMW.
Business response:
Thank you for your wonderful review, Sonia!
"Out of town oil change. " Was overdue and had some time. The Sarasota crew was extremely accommodating. Nice not to be treated like an out of towner- same quality service I’m used to!
Business response:
Thanks for your wonderful review, Sally! We're very happy to hear that you felt welcomed and comfortable at our dealership.
"Best Car Buying Experience " First time I made contact on line to purchase a car and had a great experience. My first Chat was with Lisa Valle who provided exceptional service with extensive knowledge of BMW models and highlights of this quality brand. She spent a lot of time with me doing so. Lisa and the sales staff were able to work within my budget and trade in to get me the car of my dreams! Not being from Florida I was apprehensive to chose a dealership, but because of Lisa's follow up and quick response, I felt very ... read more
Business response:
This is exactly what we love to hear! Thanks for your incredible review!
"My experience with BMW of Sarasota was excellent ." I deal with Fernando Santori , he was helping me with Warranty issues , Fernando was very professional and outstanding ,also service manager Greg Jones was involved , they both great people and easy to deal with.
Business response:
Thanks for letting us know that both Greg and Fernando took great care of you!
"Regular maintenance " Staff was helpful and professional as well as nice. Maintanance Took longer than expected but they have some nice cars to look at while you wait.
Business response:
Thank you for your great review!
"Well done" From the time that I pulled into the service area the entire team was pleasant, helpful, and professional. It’s always a pleasure doing business with the employees here.
Business response:
Thanks for telling us all about your great visit!
"Excellent customer service." The Service Advisor should receive 6 stars. Patience, listening skills, knew the process, showed ability to balance multiple ongoing customer conversations - phone, and in-person. Thank you.
Business response:
Wow -- we are very proud that our service advisor has earned such high praise. Thank you so much!
"Outstanding Warranty " Jessica stuck to her word and guarantee. The service department tended to the issues accordingly. Would definitely recommend services at BMW and adhere to there given advise.
Business response:
Thanks so much for the wonderful review and recommendation!
"Service was completed earlier than estimated time" Maria L was outstanding. Probably would have used another company for the oil change and battery. Marla talked me into that She under promised and over delivered. Everyone’s worked out well thank you
Business response:
Thanks for letting us know that Maria went above and beyond for you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.