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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"My car was diagnosed and repaired in a timely manner...." My car was diagnosed and repaired in a timely manner. While at the dealership it didn't take long for the service manager to explain my options.
"Able to do complete vehicle purchase remotely, very..." Able to do complete vehicle purchase remotely, very important as we were out of country
"First time BMW buyer So far no phone call from the..." First time BMW buyer So far no phone call from the dealership. Previous dealers would call with in the first week Very disappointed
"My only dissatisfaction was waiting an hour after drop..." My only dissatisfaction was waiting an hour after drop off (0800) to speak with Greg about my service recall.
"Unfortunately the inability to solve the issues with my..." Unfortunately the inability to solve the issues with my vehicle make the service center no longer a usable option. Thanks Rick
"Normally, I have exceptional service at this dealership..." Normally, I have exceptional service at this dealership however this time that didn't happen. The car stayed at the entry point for twenty minutes with the reason given for the slow departure to the service area was the computers were booting up slowly. An hour and thirty minutes later the service rep came and said the car would be ready shortly. I was then advised the car was being washed and to meet him at his office. I waited almost ten minutes before he arrived... read more
"In and out very quickly problem solved with very..." In and out very quickly problem solved with very courteous service people Scheduled for 9 o’clock I was out of my car and they were working on it by 905 the technician told me about two hours and it was about an hour and 45 minutes.
"Understood customer's needs and provided the service..." Understood customer's needs and provided the service necessary to achieve results the customer could appreciate. I would recommend others consider buying their next car from BMW of Sarasota.
"The back of my car was not put back together after..." The back of my car was not put back together after checking the batterie, the emergency brake issue is not under warranty (not sure how this is not covered!) and the costs are far above independent service centers.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.