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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"When I called to make an appointment, I told the..." When I called to make an appointment, I told the scheduler that I had a road bike in the back of the car and that I would drop the car off, take my bike out and go with a group of cyclists to ride 36 miles and then cycle back to the dealership. Car was ready and waiting.
"The reason I am giving this for stores is because BMW..." The reason I am giving this for stores is because BMW continues to rent cars to customers from Hertz rental. If we own a BMW and are taking it to you for service we should be getting BMW loaner cars. I’ve gotten a Ford fiesta and a Chevy Malibu. This is not acceptable. I do know by giving us a rental vehicle you are not responsible for the damages. You put the onus on the customer if there is an accident. All Car dealerships have property damage liability coverage. A... read more
"We were not happy with the dealership we purchased our..." We were not happy with the dealership we purchased our BMW from and chose Sarasota. We feel this dealership is a better fit for us and we will continue to service here and purchase our next BMW at Sarasota
"Slow and inaccurate info from service rep as well as not..." Slow and inaccurate info from service rep as well as not replying when I texted asking when car would be ready after 90 minutes. Had to go find him. Car was washed and ready with no notice. Advised battery was charged and not asked for, as well as being only one year old since you just replaced it. Then he said car was not washed as I asked for which is not a fact and it was washed. Not a good experience for a simple oil change!!
"After having car serviced my oil light went on indicating..." After having car serviced my oil light went on indicating low on oil. I was told thst it was the normal Burn rate of oil from the engine After filling it e oil the service rep dif the right thing snd difny charge me. Clearly someone made a mistake st the initial service it would have been better if the rep admitted that.
"The financial department was very slow and disappointed..." The financial department was very slow and disappointed me they kept on trying to sell me a warranty which i said right in the beginning I didn't wanted that. the process took way too long
"If you want a survive that means something don’t put a..." If you want a survive that means something don’t put a minimum word requirement, if the service was bad people wouldn’t go back. Stop requiring survives to review people jobs.
"Good service, why do I have to write 25 words this seems..." Good service, why do I have to write 25 words this seems kind of stupid real real real real real real real real real stupid.
"The main reason and probably the only reason I have my..." The main reason and probably the only reason I have my BMWs serviced at BMW of Sarasota is, Carlos Munoz! I’m lucky I met him, your business is very lucky you have him! Suggestion: allow him to manage and train the people that support him.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.