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BMW

4.8

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Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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Christopher Nowak's profile image
Christopher Nowak 
4 years ago

"Great service from Zachary Aberle.Unfortunately 2018..." Great service from Zachary Aberle. Unfortunately 2018 430i is very poor quality in material and engineering. Cheap plastics and rubber can’t hold for 3 years. Shame on you BMW! 

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LOIS.SEROPIAN 
4 years ago

"I brought my car in because the key fob was not working...." I brought my car in because the key fob was not working. When I walked away from the car it did not lock. After three attempts they decided to give me a new set of keys. I’ve had the car for a few days. And this morning when I walked away from the car it did not work. I am at a loss. 

SBLAIR1248's profile image
SBLAIR1248 
4 years ago

"Recall work on Takata airbag problem done remotely. On..." Recall work on Takata airbag problem done remotely. On time and convenient. This is extremely annoying that this has to be 25 words or more. 

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Lilly 
4 years ago

"I had a nail stuck in my tire and hadn’t realized it. I..." I had a nail stuck in my tire and hadn’t realized it. I drove to the Sarasota dealership. The tech took the time to see what was wrong. I was told that the tire had to be changed. I waited comfortably in the lounge. Once finished, Carlos helped me with making my payment. 

JAMESBOTTINI877's profile image
JAMESBOTTINI877 
4 years ago

"BMW of Sarasota’s service department and Derek Thomas..." BMW of Sarasota’s service department and Derek Thomas specifically are jewels to deal with. Concerns are addressed promptly, completely accurately and with utter transparency 

MIECZAKO1's profile image
MIECZAKO1 
4 years ago

"Initially I had a very positive review. After closing my..." Initially I had a very positive review. After closing my trunk the other day a mounting ..there are only 2 tiny screws ..screw fell on the ground. Tried to reinstall but could not. Installer stripped this mount. Called and left a message Feb 20. Today 22nd no return call so I texted him ..Escobar..then I called service left my info Its been 2 hours without a return call. I live 20 o si miles away I do wish to drive there fir thus. I feel Bmw should be held respons... read more

Stevethebe's profile image
Stevethebe 
4 years ago

"1/11/21 2019 BMW X5 Executive Individual trim 21481..." 1/11/21 2019 BMW X5 Executive Individual trim 21481 miles warranty service road hazard coverage nail in front passenger tire replaced tire $0 deductible - Scott Gould service rep handled the tire inspection and warranty claim paperwork. I am very satisfied with BMW of Sarasota. 

Jjangell's profile image
Jjangell 
4 years ago

"Price changed was higher than promised since there was..." Price changed was higher than promised since there was not supposed to be increase in labor cost for eccentric shaft sensor installation which was to be included in valve cover gasket installation cost per video provide by your shop manager. Overcharged $159. Please refund. 

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lfraser49 
4 years ago

"I came fir a regular tune up. It was supposed to take..." I came fir a regular tune up. It was supposed to take 2hours with the was, but took 3 hours. I was never told why until I went and hunted down Scott. I believe I should have been updated as I waited in the dealership. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.