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BMW

4.8

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Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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PELAGG96's profile image
PELAGG96 
4 years ago

"I m so h a p p y w I t h t h I s. D e a l e r s h i p...." I m so h a p p y w I t h t h I s. D e a l e r s h i p. 

NEKHBE's profile image
NEKHBE 
4 years ago

"Every thing went fine with my Advisor but now I'm really..." Every thing went fine with my Advisor but now I'm really mad because my check engine light came on today and all my displays say everything is good. This will be the 6th time I have had an issue and I'm pissed!!!!!!!! How dare you cut me off when I'm answering your survey!!!!!! 

LGBFLORIDA's profile image
LGBFLORIDA 
4 years ago

"Unfortunately this is the only BMW in the area. Sent me..." Unfortunately this is the only BMW in the area. Sent me video inspection of the wrong car. Very painful not being able to get a timely status on my car because you are locked into one service rep. 

JPHUANAY's profile image
JPHUANAY 
4 years ago

"Pareciera que la serie 5 tiene muchos problemas con el..." Pareciera que la serie 5 tiene muchos problemas con el aire acondicionado; tercera vez que regresó a BMW para arreglar mi aire acondicionado en 6 semanas ; espero que esta vez no tenga que regresar por el mismo problema. Sobre el trato al cliente , no me puedo quejar, Scott es una persona muy amable, pero el problema con el auto, creo que es mas con un problema en la producción de este. 

TIMPROAUTO's profile image
TIMPROAUTO 
4 years ago

"Why would BMW design engine oil That will not Meet the..." Why would BMW design engine oil That will not Meet the engine requirements only to have my dealership sell A oil Additive That's stealing 

SHARLYNNSTAHL's profile image
SHARLYNNSTAHL 
4 years ago

"Price was kind of high Car floor was not vacuumed as was..." Price was kind of high Car floor was not vacuumed as was told it would be done when o picked it up . If you want a review you SHOULD NOT require a 25 word minimum . That is RIDICULOUS BE HAPPY someone is replying PERIOD 

JEREMY-DREVESINS's profile image
JEREMY-DREVESINS 
4 years ago

"Thankfully after multiple unsatisfactory service..." Thankfully after multiple unsatisfactory service appointments, I found Lucy in Service and Rob in Sales. Night and Day difference from my previous visits! Ask for Lucy Aguilar in Service or Rob Carpinello for sales! 

DCISAACSON's profile image
DCISAACSON 
4 years ago

"Made an appointment to pick up the car, thinking it would..." Made an appointment to pick up the car, thinking it would be quick and easy due to COVID. Upon arrival the car was not ready, and paper work had yet been put together. Advised salesman my wife could not be exposed to others because of health issues. We spent over 2 1/2 hours. 

MARK HAZELTINE's profile image
MARK HAZELTINE 
4 years ago

"Seriously? I pay you, and yet you REQUIRE me to write a..." Seriously? I pay you, and yet you REQUIRE me to write a 25-word minimum? My service advisor, Sean Gould was terrific. You, meaning the idiots that designed this survey, are arrogant. Not a good quality. Have I written enough yet? Research like this is valuable. Getting this valuable research for free is even better. So, let's review: Sean Gould--good, BMW research designers--bad. Be a little more appreciative of this free feedback you're requesting and I might shar... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.