This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I've had the pleasure of working with Zuhaib in the service department the past few years and I cannot be more pleased with his customer service and work. He always goes above and beyond when it comes to taking care of my vehicle whenever I bring it in for service. He always keeps me in the loop on what all is going on and even offers me a loaner vehicle when he knows it's going to take a while to fix. Very pleased I started working with him and will remain to work with him for all BMW's that I own in the future.
Business response:
Thanks for taking the time to leave such a great review, Nathan! We're thrilled to hear Zuhaib has been able to make you feel comfortable and welcome every time you come to us. Thank you for the continued loyalty, if you have any future questions or concerns, please don't hesitate to reach out! -John K, General Manager.
I recently joined the BMW family and chose Classic as my home for service, via the very high recommendation of John Sojdei from a friend. I've had my vehicle serviced on a couple of occasions since, and I would be remiss if I didn't commend the "white gloved" treatment received by John. His responsiveness and professionalism are reflections of the image established by the BMW Brand, and is very much appreciated. Thx, -KM
Business response:
Thank you Mr. Miller for your kind words and welcome to our BMW family. John K
What a great dealership. If you are ever there for service, I would truly recommend seeing Carlos!
Business response:
Thank you Alissa. John K
Exceptional service for my M3 all the time. Carlos Villegas, my service advisor never fails me and always makes it a point to keep in touch for updates on my car. Highly recommend to anyone needing any kind of work done.
Business response:
Thank you Steve for the 5 star review, Carlos is a rockstar. John K
I love Classic BMW. Their service is absolutely the best and Carlos Villegas is an outstanding service advisor and I would highly recommend him. Excellent dealership with absolutely incredible service.
Business response:
Thank you Kim, Carlos always takes great care of his clients. John K
Great service every time. I strongly recommend going to Carlos Villegas. His willingness to help and positive attitude make me a customer for life.
Business response:
Charlotte, Thank you for taking the time to write a review about the friendly and professional service we are always looking to provide our customers with. We will continue to strive to give high level of customer service. We hope to see you again soon!
This is a great dealership! But what’s even more great is the service given by Carlos Villegas! Go see for yourself!
Classic BMW Plano has been AMAZING to many of my family members and friends. Best Service Advisor out there, Carlos!
Business response:
Thank you Amy for your continued support of Classic BMW and of Carlos. We are lucky to have him on our team. John K
Had my 750 serviced over the past days and these folks know what customer service is!! My rep was Carlos. When you go, ask for him... above and beyond!
Business response:
Thank you Mr. White😊 John K
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,248 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.