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BMW
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I bought a pre-owned vehicle from Jim Francis and he was fantastic. When I take my car in for service, Chip takes good care of me and is great.
Business response:
Thank you Mr. Koestler!! John K
I've taken my car to get serviced at Classic since purchasing 2 years ago. From day 1, my Service Advisor, Mr. Jim Brooks, has taken care of me, my car and [most importantly] my wallet with the utmost regard. I consider him a trusted advisor and when receiving suggestions, I deem his advice to be in the same category as I would receive from my father or extremely auto-savvy brother. Jim is attentive, transparent, and considerate, making my service experience a great one (even when I don't receive the best news regarding my c... read more
Business response:
Thank you Casey😊😊. Jim’s awesome. John K
Chip Koestler takes good care of service customers.
Business response:
We are happy to hear that, Jim! We hope you'll come visit us again soon!
I've been coming to Classic now for 2.5 years. It's been an awesome experience on every visit. Yesterday I had a oil service and brake flush performed. My service advisor, Leo, went above and beyond to help me with some additional small items I did not previously report. I waited in the lounge and enjoyed coffee and a snack while my car was serviced. I've never had a bad experience. It's fabulous.
Business response:
Hi Amie! Thank you for sharing your experiences with us. We're glad that we've exceeded your expectations over the years. Please let us know if you need anything. We're always happy to help.
Brought my 5 series in for a few things and Samantha Prescott had me taken care of in no time. She’s great at what she does and has a genuine care and desire to provide excellent service. I’ve suggested a few friends go see her. Great experience with a beautiful smile. Thanks Sam!
Business response:
Thank you for the five-star review, Beau! We're glad to hear that you continue to receive excellent service from Samantha. We look forward to helping you again in the future. We appreciate the recommendation! John K
The day began as expected, I woke up in my 1600 thread count sheets and clicked my smart home remote to open my curtains to reveal the a gorgeous view of the infinity pool I just had installed with my husbands latest alimony payment. I slip on my Lulu leggings and leash up my pure-bred, champion bloodline King Charles Spaniel for a jog so I can keep this body taut since I recently installed the Tinder app and want to get maximum right-swipes. As soon as I walked outside I noticed that my rear left tire on my 750 was slightly... read more
Business response:
Stephanie, we will be sure to share your kind and entertaining review with Sam! Thanks for taking the time to share! Please never hesitate to reach out if there is anything else we can do for you.
Nicole Ellender always provides exceptional service.
Business response:
Thank you Mr. Q. Nicole is awesome🏁🏁🏁 John K
I've brought my vehicle to my service advisor Samantha Prescott several times and she always is thorough and helpful!
Business response:
Thank you Brooke, SAM is awesome. John K
Nicole Ellender is an amazing advisor and has been taking care of my cars for over 2 years. If you don’t have an advisor go find her and I am sure you will be extremely satisfied with her professionalism. Luis Valdez
Business response:
Thank you Luis. Nicole is a rockstar 😊. John K
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,248 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.