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BMW
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Took my X6M in to Classic for routine service and some replacement tire sensors as one went out randomly. Checked in with Zuhaib Makda and he sorted everything out, even hooked me up with a rental for the duration of the repairs. 5/5 experience. Zuhaib was extremely polite and helpful, even pointed out that the previous owner of my X6 had bought an extended warranty so I was covered on most of the replacement parts. As a result I'll be going to classic for all my service needs in the future. Thanks again Zuhaib
Business response:
Thank you for sharing your experience with us, Brady! We're glad to learn that you received the five-star treatment from Zuhaib. He was happy to help you with your service. We look forward to seeing you again in the future!
Want a honest & painless car service experience? Go see John Sojedi at Classic BMW. Communication is great on immediate repair needs, upcoming recommended service items, and picking up the car when promised. Thank you for making the experience so smooth!
Business response:
That's great to hear, Brian! We'll be sure to share your compliments with John. We're glad he provided great communication and excellent service. We hope to see you again!
The service I receive from Chip Koestler at Classic BMW is second to none. He is a pleasure to work with and have recommended him to my friends and family. Keep up the good work. CMS
Business response:
Charles, Thank you for taking the time share your experience. I am happy to hear that Chip was able to help you find a great car, but that you were pleased with the high level of customer service. We are fortunate to have him on staff. Looking forward to seeing you in the future- enjoy your new ride!
Classic BMW of Plano is a world class facility with excellent customer service! My husband and I have been purchasing cars from Classic since 1999. From the moment I pull into the covered service bay, my Service Advisor, Ron Williamson, takes great care of me and my car! I couldn't ask for a better experience.
Business response:
Thank you for your glowing review, Amy! We're really delighted to hear of your great experiences with Classic and are grateful for your loyal business. We hope to see you with us again soon, please don't ever hesitate to let us know if there's anything that we can do for you! Best, John K, General Manager
Time and time again Zuhaib "Z" and the classic bmw team have supported customizing my M4. From new wheels, to tires, to service checkin, whatever it may be, Z & Classic always have come through setting the right expectations and meeting deliverables... I will be back!
Business response:
We appreciate your five-star review, Brian! We will always strive to provide you with an experience like to other and exceed your expectations. Let us know if there is anything else we can do for you at the moment. We look forward to seeing you again! John K General Manager.
Overall, my experience with BMW of Plano was Excellent! Not only was I️ able to get an amazing loner during my repairs, working with Zuhaib has been a pleasure! Not only is he extremely hard working, professional and responds promptly to all my questions, I truly felt appreciated and made me feel important and patiently walked me through the entire repair process. I️ feel really lucky to have had one of BMW’s best during my repairs! I️ doubt “Z” will not be considered for a promotion in upper management, but until then Keep ... read more
I would recommend classic BMW. Thanks Chip for the great service.
Business response:
Thanks for your five-star review, Elizabeth! We appreciate your business and hope to work with you for years to come!
I have purchased five BMW's, three from Classic and I have had them all serviced at Classic. Tom Stinton was my service advisor for 15 years and he was awesome. After he retired Carlos Villegas is my service advisor and he is awesome as well. Whenever I need to schedule service, there is no issue and I always get a BMW loaner. Highly recommend Classis BMW.
Business response:
Thank you for your positive feedback, Bert! It is always a pleasure to serve you and we look forward to assisting you for many more years! We truly appreciate your business and recommendation.
Just dropped of my ole lease and picked up a new one. See Mauricio. The best. Made it very easy. Loved it
Business response:
Hi Joe, We appreciate you taking the time to write a 5-star review. We value your business and hope to see you again soon!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,248 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.