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BMW
- Automotive
- Plano, TX
About this business
Location details
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had a great experience buying my first BMW, a CPO 3 Series. Bob Cawthon was patient and helpful throughout the process even when I was really taking my time making the decision. I was never pressured, but given the time to make sure the car would work for me and my family. I got a very good deal and we had the car ready to go and the paperwork complete before my three young kids could even get restless. Take the time to give them a try if you're thinking about a BMW.
Business response:
Mike, we are pleased that you had a great first time BMW buying experience with us. Bob will be glad to hear how much you appreciated his patient and helpful service. We endeavor to provide that sort of stress-free no-pressure sales process as we work to find the perfect car for you. We want to find all our visitors a great deal and accommodate all their needs. We hope you and your family are enjoying your BMW CPO 3 and welcome you back anytime.
My husband and I had a great experience with Pedro in the pre-owned section yesterday. I love my new BMW! Thanks Pedro!
Business response:
Erin, it's wonderful to hear that you and your husband had such a nice experience with us. We'll let Pedro know to keep up the great work. We appreciate your business, we hope to see you again!
Business response:
Thanks for the terrific review, Misty. We truly appreciate it.
Jphn Brunson is the ABSOLUTE BEST Service Advisor you will find on the Planet. He is very knowledgeable and professional. He knows his stuff!!! This is our second purchase from John and we also referred our friend to purchase one as well. WE all LOVE John and Classic BMW. I did visit Mercedes and Land Rover, but the experience with John was the best you will ever find!
Business response:
Angela, thank you for the wonderful review, and your repeat business! We are proud of John and all our staff for consistently providing the kind of knowledgeable and professional service you had. We want our customers to always feel confident in their purchases with us. We are pleased you had such a great experience with us and welcome any questions or concerns you might have any time.
Both my experiences at Classic BMW were very good. I live closer to another BMW dealership but prefer this dealership for both service and customer experience...
Business response:
Nannette, we are so thrilled to hear that you prefer our experience over others. We are thrilled to have you as a customer and invite you to keep coming back!
I went in this morning just to get one simple part I had to bring my kids with me these people were so understanding and so very awesome their customer service was second to none and then to top it off they even gave my kids two bags filled with goodies how awesome is that
Business response:
Thank you, Matthew, for taking the time to leave a review. It was an absolute pleasure working with you! We enjoy nothing more than making every experience something beyond your expectations. We were happy to help you, and loved having your kids pay us a visit! We look forward to seeing you again soon. Take care!
Timothy Gresham at Classic BMW got gave us great information and was thoroughly enjoyed working with him
Business response:
Thanks, Nancy! We're glad to hear that Timothy was so helpful. We appreciate your business, have a nice weekend!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 8,248 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.