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BMW

4.6

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Location details

6800 Dallas Pkwy, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,248 reviews
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Austin Flowers's profile image
Austin Flowers 
8 years ago
Emily Tang's profile image
Emily Tang 
8 years ago

Just now, I was over at the car wash section when they told me it would be an hour wait so I decided to get my plates installed on my sexy new car first before I hopped back in line. While John Brunson was installing the plates, he automatically asked if I wanted to get it washed and he had no idea that I had tried to do that first before going to see him! Talk about anticipatory service and an all-around awesome, friendly guy. Every time I leave this dealership my car looks brand spanking new � I don't like car salespeople ... read more

Business response:

HI, Emily, Thank you for sharing your experience with John! We are happy to hear you enjoyed our excellent customer service and it went above your expectations. We were happy to serve you and look forward to working with you in the future. Congratulations on your beautiful new car! Best, John K. General Manager 

Matthew Perea's profile image
Matthew Perea 
8 years ago

Always great service! Fast turnaround times and a great waiting area! 

Business response:

Thank you, Matthew! We were happy to provide you with great service and a great waiting area. Please let us know if we can do anything else. 

Timothy Adcock's profile image
Timothy Adcock 
8 years ago

Great Service Department... Ask for Samantha Prescott. they do service right 

Business response:

Thank you Tim!! 

Amy Cobb Pope's profile image
Amy Cobb Pope 
8 years ago

We have been customers at Classic BMW since they opened their doors. The sales and service associates are fantastic! Recently, I was in a car accident that left my beloved BMW beyond repair. Bob Cawthon was just so helpful! The entire buying process was a total breeze! I'm ecstatically happy with my new BMW. There just aren't enough words to express my gratitude, Bob! 

Business response:

Thanks for your business, Amy! We're glad you think our sales and service is exceptional. It's great to hear you could replace your former BMW with a new BMW! 

Elvir Hasic's profile image
Elvir Hasic 
8 years ago
Barbara Ward's profile image
Barbara Ward 
8 years ago

Class of BMW is one of the classes most respected dealership in the Dallas-Fort Worth they make you feel just right at home I love everyone there I love my advisor Byron and I love my BMW 

Business response:

Thanks for your compliments, Barbara. We're glad you feel right at home at our dealership and that you love your BMW! 

Stephanie Musselwhite's profile image
Stephanie Musselwhite 
8 years ago

Great customer service! Every time I am there I get treated very well! Everyone there is just very nice and accommodating! Now, if only my BMW would stop having problems, I would be much happier! 

Business response:

Stephanie, thank you for the four-star review! We are thrilled you had such a pleasant time with us and please don't hesitate to reach out if you need any further assistance! 

Robert Drakes's profile image
Robert Drakes 
8 years ago

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 8,248 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.