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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Got the job done. Clear diagnosis. Car was very clean on pickup. Nice waiting area. Accepted coupon for $50 off. I would return for future service.
Business response:
Thank you for your delightful feedback and for giving us high marks, Thenorthernline. It's our pleasure to have made your experience enjoyable. If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Joe Allegra, Service Manager.
Brake service required, able to schedule work with fast turnaround to meet my needs. Patti looks out for your interests, and learned there was also warranty work needed on engine. I took advantage of loaner car so all work could be accomplished
Business response:
Thank you for your kind words, Weathews. I'm happy to hear you are enjoying the complimentary amenities, such as our loaner cars! We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. Kind Regards, Joe Allegra, Service Manager.
Glad to have my car repaired this week Everyone one was very friendly and helpful , the cashier was nice. And the hertz guy Quincy was able to get me in and out quickly. My car is running great and all the messages are cleared out??
Business response:
Thank you, Maris23, we appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Joe Allegra, Service Manager.
They really care about the customer's experience during all phases of ownership, before during and after the sale. Customer service is paramount, they make driving the ultimate driving machine the ultimate pleasure!
Business response:
Thank you for your wonderful feedback, BMWM235Rocks. We truly appreciate your kind words about our staff. We will be sure to let our team know that they made a positive impact on your visit. We are always delighted to serve your automotive needs. Best Regards, Joe Allegra, Service Manager.
I was there for an oil change only. The customer service was great and service was efficient. Thanks very much for your services. There is other work that's needed so I'll make another appt soon.
Business response:
Thank you for making us your automotive choice, Val. Thank you for your continued business and loyalty! As always, don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Joe Allegra, Service Manager.
My customer experience was beyond expectation! I texted my sales agent with a service need, she got me worked in within minutes of my request, my car was wisked away the moment I arrived and drinks and lunch were offered. Where can customers be treated with such care these days? Very few places, but Fields BMW makes it happen. Hats off to Jamie and Patty!
Business response:
That's great to hear, Mrs. Peacock! "Beyond Expectation" is what we strive to achieve with every visit. Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Kind Regards, Joe Allegra, Service Manager.
I received exceptional service on my vehicle thanks to Patti. She always makes sure things are done correctly and my vehicle is well maintained. She is always a pleasure to work with.
Business response:
Thank you for your feedback, Shacker21! I'm delighted we made your experience great. If there is anything further we may do to enhance the quality of your ownership experience, please let me know. Sincerely, Joe Allegra, Service Manager.
I only drive BMWs - because of Allen Fisher. I live and work 1 mile from Vista BMW in Pompano Beach but I drove 200 miles north to Central Florida to work exclusively with Allen. If he moved to selling Yugos, I would switch to driving a Yugo. Do they even make Yogos any more? Allen Rocks. And he has a great sence of humor. He makes me feel like family. .
Business response:
We would like to thank you for taking the time to provide us with your feedback, Mr. Boeder. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let Allen and our team know that they consistently make a positive impact on your visit. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Mike Torre, General Sales Manager.
Patti Renni is the best service advisor!!!!!!! She is very friendly, attentive, professional, accommodating and always available to answer any question(s) you might have.
Business response:
Thank you, beemer24, for taking the time to review your experience with Patti. We will let her know that you were pleased with her service. We look forward to serving your automotive needs in the future. Best Regards, Joe Allegra, Service Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.