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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My service advisor David Susa is fantastic. He kept me informed daily while my car was being taken care of. I always get my car back in very clean condition. Thank you!
Business response:
Thank you for your kind comments about your experience with David and our team. I will be sure to let our staff know how much of a positive impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.
I got an exelent assistance from my friend Mathew, he is a very pleasant and friendly, moreover, when he got my car, he first let me know about he was gonna perform on my car while my car was going through service.
Business response:
Thank you, Joseto1984, that's excellent feedback! We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back in the future. Kind Regards, Joe Allegra, Service Manager.
First time I went to this dealership. Service advisor was very helpful and professional. He helped me out and went above and beyond. Very happy with my experience.
Business response:
Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Joe Allegra, Service Manager.
Everyone was extremely friendly, personable, and knowledgeable. I would definitely refer friends and family, and I will be back when it's time to purchase my next vehicle! Wonderful experience all around! No games...quick process!!
Business response:
We appreciate your business and are glad to hear you enjoyed your recent visit! Thank you for taking the time to give us your feedback about your experience at our dealership. I’m glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Mike Torre, General Sales Manager.
Richard Gaffney was very helpful and kept me posted throughout the day. In got me in early than expected and made normal annoyance painless and reasonable. The shuttledriver, David, was super nice too. Thank you!
Business response:
Thank you for your high marks! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Joe Allegra, Service Manager.
Although I was happy that they repaired my first BMW I was not pleased that I waited an hour and a half before the car wash employees and receptionist misplaced my keys to my second BMW.
Business response:
We appreciate you taking the time to provide us with such candid feedback of your experience with us. I am very sorry to hear that your visit did not meet your expectations and I apologize for any inconvenience. Please contact me at your earliest convenience, so that I may personally address your issues and concerns as we work to hopefully restore your faith in our dealership. Thank you and I look forward to hearing from you. You may reach me at (407) 628-2100 or via email at joe.allegra@fieldsauto.com. Sincerely, Joe Allegr... read more
The service staff is always attentive and friendly. Everybody is cheerful and the waiting area is spotless. Restrooms are clean and you have the,cleanest showroom I've ever walked around in.
Business response:
Thank you and what amazing news! I will be sure to pass your kind feedback along to our staff and share your wonderful words with our team. If there is any way we may further elevate your experience with us, please let me know how we may help. Best Regards, Joe Allegra, Service Manager.
the whole experience was great. I was met by a tech who brought me over to my service advisor. The service advisor had all my paper work and my loaner car was ready. I was told my car would be ready by 6 and it was ready by 2. I was very pleased with the. Work.
Business response:
Thank you so much for your kind comments, Theuke1952. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Joe Allegra, Service Manager.
Prompt service. Accurate pick-up time quoted. Matt Stevens is high class and was a pleasure to work with. Waiting area had a variety of hot/cold beverages to choose from and the coffee was superb. Very satisfied with the experience.
Business response:
Thank you for your review and for choosing Fields BMW. I’m happy that you enjoyed your visit and the complimentary amenities! We’re looking forward to serving you in the future. Kind Regards, Joe Allegra, Service Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.