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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I had an issue with my car's A/C. I took the car in to service where Michael Abney handled everything from dealing with my third party warranty company to setting up a rental car. He did a fantastic job of explaining how the diagnosis would be performed, how the process with the warranty company would work and the time frame of the entire process. He called me a number of times to update me on the process. He treated me like I was his only customer. I will not deal with any other service advisor.
Business response:
Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Joe Allegra, Service Manager.
Great experience from beginning to end my vehicle was services promptly and I was well informed. I would highly recommend Fields bmw for thEurope great service
Business response:
Thank you for taking the time to review your experience with us, Sbudhu. I’m am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.
I have been a customer of Fields BMW for over 15 years and could not imagine going anywhere else! Patti Rennie and the entire Service Department Team are Outstanding. Getting your car serviced at this dealership is a Treat, not a chore!
Business response:
We are deeply elated that we have been your constant dealership choice over the years. Thank you for your continued business and loyalty, Bobby! As always, don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Joe Allegra, Service Manager.
My family and I purchased our vehicles from Fields BMW Winter Park in 2008 and we continue to do business with them. The hospitality and craftsmanship along with service is beyond superior. Many dealers in the area extend their invitation for us to visit and expand our horizon other then driving BMW's. It's not the fact of the fine engineering the vehicles deliver but the in house relationship that we have build to be treated like family each and every time we're there, thank you.
Business response:
Thank you for giving us a perfect rating and for choosing Fields BMW, BrianSingh87. I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Thanks for being part of the Fields BMW family. It's our pleasure to serve your automotive needs. Take care! Kind Regards, Joe Allegra, Service Manager.
Mike Abney is super nice and very helpful. I highly rate his customer service. I really like this dealer and would recommend. Fabulous experience during service.
Business response:
Thank you for the positive review. Mike Abney has been here for quite some time and is very passionate about cars. I'm glad you're happy with your experience. If there is any way we may further enhance your ownership, please let me know. Sincerely, Joe Allegra, Service Manager.
My arrive liaison did a great job and was very prompt! He set the right expectations when quoting the timeframe it would take to complete my service.
Business response:
That's wonderful to hear, Mrs. Sinclair, the pleasure is ours. We certainly appreciate your business. Thank you for your business. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Joe Allegra, Service Manager.
I was checked in promptly and on my way with my loaner. My car was ready much earlier than I expected the next day. Mike made sure I had the help I needed to link my iPhone with the car so I could play my music.
Business response:
That's wonderful, CP. We strive to provide an exemplary experience on every visit and I’m proud to hear we made it happen for you. If there is anything else we can do to better serve you, please feel free to reach out to me. Thank you for choosing Fields BMW. Sincerely, Joe Allegra, Service Manager.
It was easy to schedule my service and I was offered the next day. My service Advisor, Patti Rennie was attentive, friendly yet professional. She informed me of the service process, gave an accurate time frame and was pleasant to both my wife and I. I was truly pleased.
Business response:
Thank you for sharing your comments about your experience with us! We certainly appreciate your business. The pleasure is ours! If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Joe Allegra, Service Manager.
Blane (at fields ) was very helpful, knowledgable, friendly and fast. Definitely an asset to the company. The lounge is very nice and clean. It made my time there fast and comfortable.
Business response:
That's great to hear. I'm delighted you are pleased with the state of our lounge and that you enjoyed our amenities. If there is anything else we may do to better serve you, please let me know. Thank you for being a valued customer. Sincerely, Joe Allegra, Service Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.