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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Service from Richard Gaffney was wonderful as always. I was going to wait for my car but as it turned out it would take more time and Richard was there with a rental car in a blink of an eye.
Business response:
Thank you and what amazing news! I will be sure to pass your kind feedback along to Richard and share your wonderful words with our team. If there is any way we may further elevate your experience with us, please let me know how we may help. Best Regards, Joe Allegra, Service Manager.
The level of customer service at the. Service Dept always exceeds my expectations, especially from service advisor Richard Gaffney. He always goes the extra mile to have my car ready and in excellent condition. Thank you for great service every time.
Business response:
That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Joe Allegra, Service Manager.
The Service was done in timely manner and service adviser, Blane Caulder, was excellence. He kept me updated. The facility was clean and every one was friendly.
Business response:
Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to Blane and share with our team. Best Regards, Joe Allegra, Service Manager.
Quick, easy and painless. Walked in...my wife decided what car she liked. Mind you she said she was not making a decision that night. Went home and talked about it. Called the sales manager the next day and said have it ready for us the next afternoon we were coming back to get it. Showed up, walked in, signed the papers and walked out! Great service and friendly atmosphere.
Business response:
Thank you for your excellent remarks, Turboben. We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. P.S. - car washes are always free for Fields customers. Kind Regards, Mike Torre, General Manager.
It's always a pleasure to deal with your service department. Richard always keeps us informed and gets the job completed in a timely manor! He returns our car cleaner than we brought it in and personally fixes small items that we mention to him. He is definitely an asset to your operation.
Business response:
Thanks for your compliments, makalish! It is our pleasure serving your automotive needs. We love making the service experience an enjoyable event for our customers! Thank you for being part of the Fields family. Take Care. Sincerely, Joe Allegra, Service Manager.
The location is very nice and always a great experience . Special thanks to Mr blane service ,he is a very dedicated , very patient person? So my family and friends all like to came to this dealership
Business response:
Thanks for the great review, Mrs. Lin. Feel free to bring your family and stop by anytime during our normal business hours for our complimentary breakfast or lunch and car washes. Best Regards, Joe Allegra, Service Manager.
Fields has always been straightforward and honest with me over the years. The employees I have dealt with have always been courteous and considerate of my time when I'm buying a car or having service done.
Business response:
Jeff123, it was our pleasure working with you and I look forward to seeing you on your next visit to Fields BMW. Thank you for your continued business. Best Regards, Mike Torre, General Manager.
Richard Gafney was very attentive and was able to change my flat tire without having to wait. This was very convenient as I did not have an appointment.
Business response:
Thanks for the great feedback, TonyJr! We appreciate you noticing Richard's hard work and dedication to our customers. Please let me know how I may elevate your ownership down the road. Best Regards, Joe Allegra, Service Manager.
Everyone was extremely pleasant to work with. The service including an oil change and a front light malfunction were completed in the estimated time of two and one half hours.
Business response:
Thank you for your business and for the nice comments about our team. If there is anything we can help you with down the road, please let me know. Regards, Joe Allegra, Service Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.