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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Matt is very attentive and great to work with. Everything I requested was taken care of and Matt always guides me in the right direction. Thank you for another great experience.
Business response:
Thank you for taking the time to review your experience with us, we appreciate your business. I’m am very pleased to hear Matt and our team made your experience great! I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.
It was very easy to make an appointment . My service advisor David Souza was the best .David and the mechanic stayed past closing time to make sure I had my car and mafe sure it was fixed right. David was fantastic and so was the work that was done. Also the very next day I was missing two bolts from a previous mechanics job (not Fields) David had them replaced for me while I waited at no charge w/o an appt. Mr Allegra please recognize David for helping me get the car back in tiptop shape . Many thanks !!!! Peter Brothers
Business response:
Thank you, Jai7123, I'm glad we were able to get your car into "tiptop shape" again. I will definitely pass along your excellent feedback to David and share with our team. Next time you stop in for a car wash and some ice cream be sure to swing by my office to say "hello" or to let me know if I can do anything to enhance your ownership experience. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. S... read more
Fields knows how to treat their customers for sure! I was promptly met by my service advisor Richard Gafney for my scheduled appointment and was advised that he would handle it from there. In less than the expected time he was back to tell my that the work was finished and my car had also been washed. Now that is great service! Bravo!
Business response:
Thank you, it's certainly our pleasure to serve your automotive needs. If there is anything further we may do to enhance the overall quality of your ownership or experience moving forward, please let me know. Thank you for being a valued customer and part of the Fields family! Kind Regards, Joe Allegra, Service Manager.
Love the car. Love the dealership and personnel from the sales to the service team. Unfortunately, I am not too happy about having such a major repair on my vehicle. My 750i has only 13,000 miles on it and this was a huge deal to me in such a new car.
Business response:
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that you had to have a major repair on your vehicle. It is our responsibility to properly diagnose and repair any issues that may arise. Please let me know if I can help in any way. Thank you and we look forward to your next visit. As always, we are dedicated to exemplifying only the highest level of service on every visit. Kind Regards, Joe Allegra, Service Manager.
Simple fast and easy,great cafe,complimentary car wash. I enjoy my car and especially doing business at Fields.Richard Gaffney always makes it an exceptional experience.
Business response:
I appreciate your positive feedback about our dealership, Jerrett112857. We do take pride in catering to our customer’s needs the best way we can. I will make sure that Richard and our team are aware of your amazing feedback. If there is any way we may improve on your experience with us, please let me know. Thanks for being part of the Fields family. Sincerely, Joe Allegra, Service Manager.
I was having problems with my Bmw and I call Bmw for service. They are the best .Patty is always friendly friendly and happy to help and really knowledgeable . Fix my car really fast and I was back in the road and I was back in the road in no time strung recommend this dealer on Winter Park .
Business response:
Thank you for your kind review, Bebo 33! I'm happy to hear we were able to get you back on the road in no time! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Joe Allegra, Service Manager.
Patti rennie is the best. Always keeps the customer up to date and informed what is going on during service. Because of her popularity, tough to get a spur of the moment appt even though she would try and accommodate you.
Business response:
Thank you for your kind comments about Patti. I will be sure to let both Patti and our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.
From beginning to end my experience at the dealership was impeccable. I would highly recommend service at this location. Great job fields! Keep up the good work and you will definitely see me again for my next service. Thank you!
Business response:
Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit "impeccable." Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. If there is anything else we can do to better serve you, please feel free to reach out to me. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.
Absolutely the best in customer service. Michael Bricketto, the sales manager who assisted us, spent as much time as necessary to make sure our needs were met. We never felt rushed or pushed towards any vehicle. He answered all questions and helped us find our customized dream car. Everyone was extremely friendly and helpful.
Business response:
Congratulations on your new BMW X1, Lucille72! Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Mike Torre, General Sales Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.