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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Everyone courteous & professional. Went the extra mile to answer my questions and to make sure I was completely satisfied from entry to exit. Could not be happier.
Business response:
The pleasure is ours! We strive to provide an exemplary experience on every visit and I’m proud to hear we made it happen for you. If there is anything else we can do to better serve you, please feel free to reach out to me. Thank you for choosing Fields BMW! Sincerely, Joe Allegra, Service Manager.
Micheal Creshaw always provides me with excellent service when ever I go to the dealership. I would recommend advisor and the Fields dealership to anyone looking to recieve service that is truly above and beyond.
Business response:
I appreciate your positive feedback about our dealership, Tril99. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. I will be sure to let our staff know how much of an impact they made on your experience. Sincerely, Joe Allegra, Service Manager.
Excellent service. Minimal wait and I like that I was reminded of appointment by email. I purchased car at bmw Orlando because they will work with customer on price
Business response:
I am glad to hear that you enjoyed your experience at our dealership! We hope to welcome you back in the near future for your complimentary car wash and/or to take advantage of our other complimentary amenities we provide to all of our customers as our way showing our appreciation for your business. Thank you for making Fields BMW your automotive choice. Sincerely, Joe Allegra, Service Manager.
Matthew had a loaner vehicle waiting for me and was very patient with me since I had to bring my 4 year old and 2 year old. He provided coloring books and crayons when waiting and helped me keep an eye on them while I installed the car seats in the loaner car. He let me know when the car would be ready and texted when it was time to pick up. Very smooth transition!
Business response:
Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.
Thank you for the best customer service experience ever - as always!!! I love coming to Fields BMW in Maitland! Thank you Richard for all you do!
Business response:
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back in the future. Kind Regards, Joe Allegra, Service Manager.
the process was smooth an to the point no gimmick or number playing and i wasn't pressured to buy anything so that was enjoyable . Thanks
Business response:
Thank you for your positive comments, I am so glad to hear that you enjoyed your visit! If there is anything further we may do to help in the future, please feel free to reach out to me directly. It is our pleasure to serve your automotive needs. Best Regards, Mike Torre, General Sales Manager.
Service advisor like Jack Todd and Blane were very helpful, knowledgeable and professional. They make you feel like a part of the family to take care of. I miss the Hertz car loaner personnel Arron guy he was very hard worker, friendly and professional. I would appreciate for more offers on service and parts discount for loyal customers.
Business response:
Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.
Service was right on target. Prompt , courteous and dealing with the same service person that is assigned to you is great. He was awesome as always
Business response:
Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Joe Allegra, Service Manager.
My service advisor is Patti Rennie and she is the BEST!!!!! This is my second BMW and my Fields experience has always been first class. Most of it has to do with how much Patti shows you she cares not only about your car but you as a person. Thanks!
Business response:
Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Warm Regards, Joe Allegra, Service Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.