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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Mike Crenshaw is the absolute best! Super polite, on time, on point and very knowledgeable! Upon revisiting to pick my car up, there was a very very noticable dent ony hood accompanied with a lot of swirl scratches. Mike set it up to get it fixed the same week, and the dent was. However, the swirls and scratches atill remain.
Business response:
Robeca, thank you for taking the time to review your experience with us and for giving us great marks. Please let me know how we may be of assistance in the future. Thank you for choosing Fields BMW. Sincerely, Joe Allegra, Service Manager.
Jack Todd is the ultimate service extrordinaire! He always addresses the problem in a timely manner make sure that we get in and get out !
Business response:
Thank you Pkbic61 for your wonderful comments! We'll be happy to make sure Jack Todd gets your excellent feedback. If there is anything else I can do to elevate your ownership experience, please let me know. Best Regards, Joe Allegra, Service Manager.
I live 2 hours away from this dealership and this is where we purchased our vehicle. I have doctors appointments in Orlando at least 6 times a year and it makes my life much easier when that time can be utilized for multiple purposes. Patricia Rennie always accommodates me and makes that happen with the convenience of a loaner. This means a lot, because I can get to my appointments on time and have my car serviced on the same visit. It's nice that there are still courteous and kind people in the world that give personal serv... read more
Business response:
It’s reviews like yours we strive for every day, Thomas & Sebrena2010. Thank you for sharing and traveling the distance, all the way from so far away! If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Sincerely, Joe Allegra, Service Manager.
Got me in and out in a timely manner! Great customer service! They never seem to disappoint! Loaner was available as scheduled! The Auto Butler Service was great once again!
Business response:
We are happy you had such a great experience here! We try to give all our customers in all of our departments that type of experience. Best Regards, Joe Allegra, Service Manager.
Great , David Gilbert is a very good service professional. Punctual, went out if his way to make it a Great experience. Would recommend him to anyone looking to get taken care of when you need your car serviced.
Business response:
Thank you for your review and for your business! I will make sure to pass along your positive feedback to David. The pleasure is ours. Sincerely, Joe Allegra, Service Manager.
Jack is always on his "A" game; he is good at what he does--a pleasure to work with him. He is great at explaining vehicle repair requirements. This is most important to me because I need to understand service write ups. I want to know how my hard-earned dollars are spent for repairs outside of scheduled maintenance. Recommended repair(s), vehicle in, vehicle out...superior service as usual.
Business response:
That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Joe Allegra, Service Manager.
The staff provided a very Courteous service and the approach was veey professional. The services to be provided was explained very satisfactorily. The picking up the car after servicing was very smooth.
Business response:
Thank you, karimq8, for your positive comments and for your business. I am so glad to hear that you enjoyed your visit! If there is anything further we may do to help in the future, please feel free to reach out to me directly. It is our pleasure to serve your automotive needs. Best Regards, Joe Allegra, Service Manager.
Best dealer that I have , service is excellent , and I would like to thank Dave Gilbert my service advisor for taking care of my x5 all the time and awesome service and customer relation ?? Thanks Dave Gilbert. Ur the best Joel Siojo
Business response:
I appreciate your positive feedback about our dealership, Jsiojo1. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. We will let Dave know that you were pleased with his service. We are always delighted to serve your automotive needs. Sincerely, Joe Allegra, Service Manager.
Representative is great Service is good overall Check out and time to receive car is often prolonged Car returned in good condition Overall I was satisfied
Business response:
Thank you, Bmw1969, I am glad to hear that you enjoyed your overall experience at our dealership. Maintaining only the best in customer satisfaction is our goal and if there is anything further we may do to improve your experience with us, please feel free to reach out to me. Thank you for your business, it's our pleasure to serve your automotive needs. Kind Regards, Joe Allegra, Service Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.