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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I was looking to buy a car and I knew what I wanted and the service that I received in the sister store in the south was not pleasent, I was going to try the winter park store my next move was to the Mercedes store, but the service that I got from Anthony Hernandez was great and I was treated like a customer. I knew what I wanted and the car I wanted and the color was on the lot and I purchased my new car and I am so very happy. being a first time BMW owner Anthony helped make this a wonderful experience from begining to end... read more
Business response:
We are happy you had such a great experience here! We try to give all our customers in both Service and Sales that level of service. Thank you for your business! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Mike Torre, General Sales Manager.
Kent little was very pleasant to work with. Kent was very knowledgable on the product and easy to work with. The best car buying experience I've had by far.
Business response:
Thank you for your excellent remarks, Karinaj91. We'll be sure to give Kent a pat on the back. We're delighted to have exceeded your expectations! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Sincerely, Mike Torre, General Sales Manager.
I got in and out in efficient timing and my car was returned to me quickly and was in great condition. Dave was a pleasure to work with
Business response:
That is certainly what we strive for with every visit, Colbymaffei. I'm delighted we made it happen and provided you with an exemplary experience - this is our constant goal. If there is any way we may further elevate your ownership, please let me know how we may help. Best Regards, Joe Allegra, Service Manager.
Richard our service rep. Is awesome. He works in tandem with Allen Fisher which makes a great team but Richard is the best service rep I've ever dealt with in any dealership !!!!
Business response:
We appreciate your comments and if there is anything else we can do to elevate your ownership experience, please don't hesitate to ask. Thank you for your kind words about Richard and our team and thank you for your business! Kind Regards, Joe Allegra, Service Manager.
The service department has a New Helpful Culture. Hope this new culture is permanent. The experience from the beginning to end was just about enjoyable. There must be New Leadership!
Business response:
That's wonderful to hear! Yes, we have made a number of changes to ensure all of our customers receive only the best experience with every visit. If there is anything further we may do to better serve your automotive needs, please don't hesitate to ask. Thank you for being part of the Fields family! Kind Regards, Joe Allegra, Service Manager.
Best service you can have!! I have leased a BMW every 3 years for 3 decades and return to Fields every time due to highest quality operation in the business.
Business response:
We're pleased and grateful that we are consistently able to exceed your expectations! Thank you for your continued business over the years! We're delighted to serve your automotive needs. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Mike Torre, General Sales Manager.
Brake service light came on. Contacted Fields and they scheduled an appt for me within a week and provided a BMW loaner. Richard is my service agent and he took care of everything. He even noticed that I had a nail in my tire. Fortunately, I took the tire insurance option when I purchased the car. Richard contacted the claims dept and my tire was replaced. All my service took place in less than 8 hours. Service was quick, easy and efficient. Richard was great as always!
Business response:
Glad we could help! We're pleased that you enjoyed your experience! If there is any way I can elevate your ownership experience, I would be delighted to help. Thank you for your business! Best regards, Joe Allegra, Service Manager.
Second car I buy from these dealership from the same sale person , Jose is an awesome awesome sales representative, will buy again , great costumer service , great experience
Business response:
Congratulations on your second vehicle with us and thank you for your continued business! We appreciate your loyalty and are happy to have you in the Fields family! If there is any way we may further improve your ownership, please let me know. Sincerely, Mike Torre, General Sales Manager.
The staff at Fields BMW Winter Park made my experience extremely enjoyable!! I would definitely recommend considering this dealership for anyone in the market for a BMW
Business response:
I'm glad to hear you had a good experience and I'll be sure to mention it to our team! We truly appreciate your business and we welcome you to the Fields family. If there is anything that we can do to assist you in the future, please do not hesitate to contact me. Best Regards, Mike Torre, General Sales Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is closed now. It will open at 7:30 a.m.