This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The experience was quick and hassle free. I felt like my concerns were addressed and the information provided to me was clear and untreatable. I will continue to use this Dealership for all foreseeable future services.
Business response:
Yours is the type of exemplary experience we strive for with every visit and in both sales and service. I'm happy we made it happen for you and if there is anything we may do to serve you better moving forward, please let me know. Thank you for your business and welcome to the Fields family! Sincerely, Mike Torre, General Sales Manager.
This is not your typical car dealership. You can really tell that the customers matter. They always go the extra mile to make that sure you are satisfied. Also, everyone from the sales people, to the people making the food and the custodian greet you with a smile and are very friendly :)
Business response:
Thank you very much, and that's because we do genuinely care. With each and every visit, our goal is to ensure only the best possible experience for all of our customers in both sales and service. I'm happy we made this happen for you. Thank for your business, it's our pleasure to serve your automotive needs. Kind Regards, Mike Torre, General Sales Manager.
Matt consistently provides excellent service and is always a pleasure to work with! Matt was instrumental and informative with our purchase of a 2015 X5z
Business response:
Thank you and I will be sure to pass that along to Matt. We appreciate your kind words and your business! Sincerely, Mike Torre, General Sales Manager.
My car just just finished the warranty and the front of my engine started shaking. I was nervous and did not feel it would be fair for me to have to pay for something such as a transmission on a fairly new car. I worked with Matt and all my car needed was an additive which was great. Matt did a good job and kept a customer happy.
Business response:
Thank you for your kind words and most importantly, I'm delighted we were able to resolve your vehicle's issues. I will be sure to share your kind feedback with Matt and our team. If there is anything further we may do to enhance the quality of your ownership, please let me know. Sincerely, Mike Torre, General Sales Manager.
Mike A is the best guy you guys have. No words to describe how good he is. Matt is not the best guy you guys have
Business response:
We're pleased and grateful that we were able to exceed your expectations. Thank you for your business and if there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Joe Allegra, Service Manager.
I took my car for a service appointment and to address a recall. They were waiting for me, the loaner was ready to go, so i didn't have to wait long. They called when the card was ready and when i got to the dealership to pick up my car, everything was ready for me to drop off the loaner, get in my car and leave.
Business response:
Thank you for your kind words and for your business! We definitely appreciate your excellent feedback! Next time you stop by for your free car wash, please stop by my office to say, "hi" and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, Joe Allegra, Service Manager.
1st class service, what you would expect after spending this amount of money on a car. They get you in and get you out, the work is done right the first time and at a reasonable price. Where else can you get an omlet and coffee for breakfast while you wait for your car?
Business response:
Thank you for your kind feedback! We're happy you're enjoying the amenities! It's our pleasure to have made your experience enjoyable, but most importantly, to find the perfect car to meet your needs. Sincerely, Mike Spann, Manager.
After recently purchasing a 650i, I brought it into the dealership for service and was lucky enough to have Matt for my advisor. He was extremely knowledgeable and demonstrated a level of customer service far exceeding my expectations.
Business response:
Congratulations on your new BMW 650i and thank you for choosing Fields BMW! I'm happy we were able to exceed your expectations! If there is anything else we may do to enhance your ownership, please let me know. Best Regards, Joe Allegra, Service Manager.
I am very pleased by the the quality of service I am always offered at this dealership. The personnel there is very professional and courteous, without sacrificing expediency.
Business response:
We are happy you had such a great experience here! We try to give all our customers in both Service and Sales that type of experience. We appreciate your business, it's our pleasure to serve you. Best Regards, Joe Allegra, Service Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.