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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Mike Apney came through again for me. Not only does deliver on his time line, he also provides honest, professional guidance that only comes from years of learned experience. I have to add that he is a very genuine good guy. I am confident my service experiences are echoed by many Fields customers.
Business response:
Thank you for your delightful feedback, BMW833, I will make sure to pass along your kudos to Mike A. and our team. Every day, we strive to provide our customers with an exceptional experience and I'm happy we made this happen for you. If there is anything further we may do to elevate your ownership, please let me know. Sincerely, Joe Allegra, Service Manager.
Excellent service every time. I highly recommended Fields for servicing your vehicle you won't be disappointed. Jason is an expert at what he does. Thank you for your exceptional service!
Business response:
Thank you, that's what we like to hear! Most importantly, I'm delighted we were able to provide you with exceptional service. If there is anything we may do to elevate your ownership experience further, please let me know. Best Regards, Joe Allegra, Service Manager.
Helpful and competent....everything you'd expect from a top tier organization......paid off my trade in 2 days!!! Just awesome all around.....Will definitely go back and recommend Thank you W.P. BMW
Business response:
Thank you for your kind words and your business and congratulations on your new vehicle! If there is anything we may do to better serve your automotive needs, please let me know. Thank you for choosing Fields BMW and welcome to the Fields family! Kind Regards, Mike Spann, Manager.
Fast service, no hassle. Drop off car and picked up the loaner; same thing with dropping off the loaner and picked up my car when the service was done. Staff were courteous ; my car was washed and. Cleaned at pick up
Business response:
That's wonderful to hear and what we strive to provide with every service appointment! If there is anything we may do to serve you better, please let me know. Kind Regards, Joe Allegra, Service Manager.
Outstanding customer service, on time delivery of my vehicle within the estimated service time and appreciate the courtesy car ride. Only issue was not resetting my Oil Service reminder on the message display.
Business response:
I'm very sorry for the oversight of our team on your oil service reminder. We have a checklist in place to ensure that this does not happen and I have taken the necessary measures to ensure this does not happen again. I'm delighted, however, that we were able to provide you with exemplary customer service and on-time delivery. If there is anything further we may do to elevate your ownership, please let me know. Sincerely, Joe Allegra, Service Manager.
I punctured a tire and was leaving that morning for s trip out of town. Jack got me in ASAP, changed the tire out and I was on my way I a few short hours. What a Lifesaver. I typically have great service here and was very pleased with the last minute help. Thank you jack and Fields BMW. M. Bennett
Business response:
Thank you, MBennett, I'm happy Jack was able to get you back on the road so quickly! Fast and exceptional service is what we strive for with every Service appointment. If there is anything else we may do to enhance the quality of your ownership, please let me know. Best Regards, Mike Spann, Manager.
My service advisor Jack went out of his way to try to help me with a warranty claim. While the ultimate outcome wasn't what I hoped for, I appreciated the extra effort. Jack always shows a high level of customer service that I have come to expect at Fields.
Business response:
Thank you, it's our pleasure to serve your automotive needs! If there is anything further we may do to enhance the quality of your ownership, please let me know. I will be sure to share your positive feedback with Jack and our team. Kind Regards, Mike Spann, Manager.
Our adviser was very very friendly and helpful. He did his best to help us with the issue! It was very pleasant experience! Outstanding service.
Business response:
That's wonderful to hear and it's the type of experience we strive for all the time! Please let me know if there is anything we may do to better serve your automotive needs. Thank you for being part of the Fields family. Best Regards, Joe Allegra, Service Manager.
Mike Crenshaw was very nice and managed my car well. When I got my car back it was clean & working well. This experience was much better than my first service.
Business response:
I'm happy we were able to turn around your previous experience and ensure you receive only the best experience. If there is anything else we may do to better serve your automotive needs or any way we may further improve on your experience, please let me know. It's our pleasure to serve you. Kind Regards, Joe Allegra, Service Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.