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BMW
- Automotive
- Winter Park, FL
About this business
Location details
963 N Wymore Rd, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I just moved to the area, and my 3 series vehicle need some TLC, the service and attention to detail from my service advisor Michael Abney was excellent.
Business response:
Thank you and excellence in Service is, of course, what we strive for with each and every visit. If there is anything we may do to further enhance the quality of your ownership, please let me know. Best Regards, Joe Allegra, Service Manager.
Made appointment to service my 535 and Patty as usual was so upbeat and very much willing to help and do whatever it takes to fix a water leak inside the car. Was able to get a loaner during the service, so time wasn't wasted and the car was promptly returned and ready to go as expected. Thank you Patty, you are surely the best!!!!
Business response:
I'm glad to hear you had a good experience and I'll be sure to mention it to Patty and share with our team! We appreciate your business! ! If there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Sincerely, Joe Allegra, Service Manager.
Very good experience. It was timely and ready when promised. They were very thorough and did an excellent job. I would return to this dealership again.
Business response:
Thank you, I very much appreciate the comments. We truly appreciate your business and are thankful to have you as part of the Fields family. If there is anything that we can do to assist you in the future, please do not hesitate to contact me. Best Regards, Joe Allegra, Service Manager.
I didn't have any appointment. Stop by there anyways.. Richard took my car have it fixed it the next day! Very professional and responsive. Thank you!
Business response:
Thank you, I will make sure to pass along your high marks to Richard and our team! If there is anything else we may do to further elevate your ownership, please let me know. Best Regards, Joe Allegra, Service Manager.
I dealt with Michael Abny and he was just fantastic. He kept me informed and updated me fully as my car was being serviced. I needed a part ordered that was unexpected and he was still able to provide me with my vehicle back on time. I am very satisfied with my service and I look forward to coming back!
Business response:
Thank you and we certainly appreciate your kind words and your business. Next time you stop by for your free car wash, please stop by my office to say, "hi" and let me know if there is anything else I might be able to do to elevate your experience with us. Best Regards, Joe Allegra, Service Manager.
We came from merritt island because hugh was highly recommmded. Definitely the best car buying experience I have had to date. Hugh did an excellent job!
Business response:
Wow, thank you for making the drive all the way over from Merritt Island and congratulations on your new vehicle! If there is anything else we may do to better serve your automotive needs, please let me know. Sincerely, Mike Spann, Manager.
I needed routine service and had a recall on a part that just came out the day of service. My part was over nighters and I was a priority to the organization. They could have pushed me off for a later date, but took care of me.
Business response:
That's great to hear! I'm delighted we were able to resolve your vehicle's issue and get you back on the road. If there is anything else we may do to better serve your automotive needs, please let me know. Best Regards, Joe Allegra, Service Manager.
Fields BMW WP Service Dept is exceptional and always friendly. Everyone always says good morning and greets you with a smile. Can't beat the free breakfast too!
Business response:
Thank you! We appreciate your kind words and your business! We are also delighted that you're enjoying all of our complimentary amenities. It's our pleasure! Sincerely, Joe Allegra, Service Manager.
Service advisor Matt Stevens took the time to listen to my details on the problem (intermittent-the worst kind), my research and thoughts, and discuss possibilities as well as the service history of my car. All my questions were addressed, and I was invited to call with any other concerns. By the next business day I had a text with the diagnosis and anticipated repair completion. My car was ready for pickup on the promised day. Pretty much a perfect service experience at that point. Thanks to travel and traffic I arrived aft... read more
Business response:
Thank you, I'm delighted we could provide you with the service you need! We appreciate your kind comments and if there is anything else we can do to elevate your ownership experience, please don't hesitate to ask. Thanks for being part of the Fields BMW family, it's our pleasure to serve you. Best Regards, Joe Allegra, Service Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 8,301 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.