This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Orlando, FL
About this business
Location details
9750 S Orange Blossom Trl, Orlando, FL, 32837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Good service" Great friendship always Srvice department have a great people, only don't like overprice Nancy and Eric in services are the best Thanks to them they make BMW Fields South Orlando great
Business response:
Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Frank Fernandez, General Manager.
"Service Due! " This location always provides not only great Service overall everytime I come in for inspection and services Due but there are always extremely polite and friendly. Theres nothing really to complain about.
Business response:
Thank you and what amazing news! I will be sure to pass your kind feedback along to and share your wonderful words with our team. If there is any way we may further elevate your experience with us, please let me know how we may help. Best Regards, Frank Fernandez, General Manager.
"Every detail addressed" Your staff took care of all of my concerns, tested my vehicle thoroughly and ended up not needing to replace anything! They are phenomenal! I trust that whenever my car needs service I will be well taken care of.
Business response:
Thank you, DEpstein, for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Frank Fernandez, General Manager.
"Nancy is great" Every time I go, Nancy goes over and beyond to make my experience a good one. I used to go to Winter Park but changed to this location because of better customer service.
Business response:
Thank you for your business, Phiman176. Nancy does a great job for us and I'm glad to hear you enjoyed your visit. If there is anything we may do to better serve your automotive needs, please let me know. Kind Regards, Frank Fernandez, General Manager.
"Fantastic" Great experience very profesional staff the facilities nice and clean fast service always kept me posted about the work progress in my car. All staff very friendly.
Business response:
Its reviews like yours we strive for every day! Thank you for sharing and if there is anything else we may do to heighten your ownership experience, please don't hesitate to contact me. Sincerely, Frank Fernandez, General Manager.
"Great service" Fast service. Eric was wonderful and friendly. Oil change took less time than I thought. Even received a free carwash. My BMW deserves the best and Fields BMW is the best.
Business response:
Thank you for your kind words and for your business! We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. Warm Regards, Frank Fernandez, General Manager.
"Excellent service " I find my self new in the area of Orlando from up north. The service and attention is exceptional at fields. They were able and willing to help in every way possible. My service advisor Eric Ramos was really observative and explained everything as I needed to know.
Business response:
Thank you for taking the time to review our dealership and our team. It is certainly our pleasure to serve your automotive needs! If there is anything else we may do to help in any of your automotive needs moving forward, please let me know. Sincerely, Frank Fernandez, General Manager.
"Tire replace " I came in for a new tire because of a nail I found in the morning .Frank was very helpful and understood that I had to be out by a certain time. Provided me with excellent customer service and make sure that if there was any questions that I had all in a timely manner.
Business response:
Thank you for choosing Fields BMW! I'm delighted we were able to get you back on the road! If there is anything I can help you with down the road, please let me know. Thank you for your kind words and your business! Kind Regards, Frank Fernandez, General Manager.
"Cant be Better" BMW South Orlando service department its the Benchmark of what a car service department should be. Extremely concern on how to please you with all your needs.
Business response:
That's great to hear! We pride ourselves on creating an environment for our customers that exceeds the "norm." Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. If there is anything that we can do to assist you in the future, please do not hesitate to contact me. We appreciate your business. Best Regards, Frank Fernandez, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,589 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.