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BMW of Cape Cod, A Premier Company
- Car Dealers
- Hyannis, MA
About this business
Location details
500 Yarmouth Rd, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Corey and Al have been very responsive during several visits this summer, despite the limitations of the Covid Pandemic. It was easy to schedule an appointment and the text message communication worked well. Everything very professional and made for a great expericence. Many thanks to the whole team,
Business response:
Hi Steven, we appreciate your feedback with our service department! Corey and Al appreciate you as a loyal customer! Sincerely, your friends at BMW of Cape Cod
BMW of Cape Cod is very professional, service oriented, and the very best car dealership we have been associated with. The facilities are very clean and the waiting area is very comfortable.
Business response:
We appreciate your positive feedback on your car-buying experience and facilities! Thank you for being a loyal customer of BMW of Cape Cod!
Very professional in terms of the sales staff and financial staff. Good orientation in terms of the features of the car. Car was perfectly detailed upon delivery
Business response:
Thank you for taking the time to tell us how we did, Carl! We're so happy to hear that our team got you into a new car! Safe travels!
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Business response:
Thank you for leaving BMW of Cape Cod, this 5-star review!
Such a positive experience. They found exactly the car we wanted on a ship inbound from Germany somewhere in the Atlantic. Price negotiations were fair and painless, and to top it off, they delivered the car to our home. Best car buying experience I've ever had.
Business response:
Thank you for taking the time to share your experience with us! We're so happy to hear that we provided an excellent car-buying experience! See you next time!
Easy to make appt. greeted immediately. Courteous and professional staff. Appreciated complimentary car cleaning . Waited at dealership. Waiting area very clean and safe. Great experience
Business response:
Satisfied customers make us happy so this is fantastic to read! We're so happy to hear that our team provided a 5-star service experience for you! We appreciate the feedback! - BMW of Cape Cod
I scheduled an online appointment and even received a text the day before confirming my appointment but once I arrived there wasn't any record of my appointment, but Corey took care of me and I got to keep my scheduled service. Prompt check in and departure and I noticed my car was sanitized.
Business response:
Thank you for bringing this to our attention. We're happy to hear that Corey still took great care of you during your scheduled service appointment. We will look into our online scheduling system and address this issue so that does not occur again. - BMW of Cape Cod
I was in for my 10k service. They found a problem with one of my tires and treated me great. Thank you Premier the service was outstanding.
Business response:
This is what we like to hear! Thank you for trusting BMW of Cape Cod for all of your service needs!
I will not return. It's all about money and lots of it. 150 dollars for an oil change?! Another 150 just to look at my windshield washer fluid. Another 150 dollars to look at a part that doesn't work properly on the car. No i will never return to BMW or even call BMW of Cape Cod. I'm afraid I will be charged just for talking to them.
Business response:
We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. If you are open to discussing this further please call us at 508-815-5500, ask for Nicholas Laham, General Manager. We greatly appreciate the opportunity to make things right and work towards earning back your business.
Frequently asked questions about BMW of Cape Cod, A Premier Company
How is BMW of Cape Cod, A Premier Company rated?
BMW of Cape Cod, A Premier Company has a 4.7 star rating with 2,415 reviews.
When is BMW of Cape Cod, A Premier Company open?
BMW of Cape Cod, A Premier Company is closed now. It will open tomorrow at 8:00 a.m.