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BMW of Cape Cod, A Premier Company

4.9
  • Car Dealers
  • Hyannis, MA

About this business

AutomotiveCar Dealers

There’s no reason to settle for less when you trust BMW of Cape Cod, A Premier Company. As part of an auto group, we have the resources you deserve to find the perfect fit for you. Take a peek at our new, used, and certified pre-owned vehicles for your next upgrade. Need help ensuring you are getting the most out of your vehicle? We have genuine parts and certified technicians to help! Learn more about our Cape Cod dealership today! 

Location details

500 Yarmouth Rd, Hyannis, MA, 02601, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.92,200 reviews
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Kbwalkerrn's profile image
Kbwalkerrn 
4 years ago

This is the 4th vehicle we have either purchased or This is the 4th vehicle we have either purchased or leased from Premier BMW. Not only have we loved each car, but the overall experience and atmosphere is delightful. Everyone is so helpful and courteous, fun and professional at the same time. Years ago when we were raising our family, we had the same experience with Dalzell Volvo in Dedham. For years we worked with a gentleman named John, who was so dependable. James of Premier BMW has become our “John” of Dalzell. 

Business response:

Thank you for trusting Premier BMW for all of your automotive needs! We're so happy to hear that James has earned your 5-stars! See you next time! 

corcorandb's profile image
corcorandb 
4 years ago

Joe Martin and Richard Harrington are both solid and honest BMW Consultants. Very good experience over all. A+++++ across the board and great guys an 

Business response:

Thank you for your confidence in Joe and Richard at BMW of Cape Cod! We appreciate your business with us! 

rsb30's profile image
4 years ago

prompt, courteous, clear regarding issues. helpful regarding licence renewal. loaner ready right away..work completed expeditiously and pick up easily accomplished. necessary care completed. dealership clean and careful 

Business response:

We appreciate your business and your review! Thanks from the BMW of Cape Cod Team! 

Joe's profile image
4 years ago

Service/oil change I had the oil changed on my X5 and Maeve was my service adviser, she was a pleasure to deal with and provided me with a new 3 series loaner. My car was ready on time, cleaned washed and ready to go. BMW of Cape Cod is definitely a Premier Company! Thanks again, Maeve 

Business response:

Thank you for trusting Maeve at BMW of Cape Cod! We hope you choose us for all of your service needs! 

cshomlea1's profile image
cshomlea1 
4 years ago

Very quick response and a pleasure to work with. Joe and Rich made my transaction very fluid. I will consider BMW of Cape Cod for my next purchase. 

Business response:

Thank you for your support! Joe and Rich enjoyed helping you find a new ride! The BMW of Cape Cod team looks forward to your next visit! 

14-328d's profile image
4 years ago

2 Recalls Had 2 recalls performed. Dropped the car off Sunday night, but the car wasn't ready until Thursday. Thought that was a bit lengthy, hence the 4 stars rather than 5. 

Business response:

We appreciate your feedback, receiving input from our clients helps us continue to develop ways to improve the customer experience and our service process. Thanks, BMW of Cape Cod Team 

LINDA5661's profile image
LINDA5661 
4 years ago

Great service. Thank you. My late husband bought his car from you and loved your dealership so I have continued with the service even though travel to and from Nantucket is difficult with the boat reservations. 

Business response:

Linda- we appreciate your continued support! We look forward to your next visit! - BMW of Cape Cod team 

RPJ77's profile image
4 years ago

If only service could run like sales! Sales, especially James, is a model for any customer service organization: responsive, proactive, warmly genuine, efficient, and did I say responsive? Service is unfortunately challenging. We dread calling in, getting a loaner, being treated genuinely and not a number, getting responses after leaving messages. It is most frustrating. Sales is five stars plus. Service is a struggle. We are not new to BMW. We have seen more efficiency with service in the past. But the last couple of years ... read more

Business response:

We are sorry to hear that you have not been satisfied with your service visits. We would like to discuss this in greater detail, one of our team members will reach out to you within 48 hours. Thanks, Nick Laham - General Manager - 508-815-5500 

melanyfer's profile image
melanyfer 
4 years ago

Had a great experience shopping for my car. Everybody was very pleasant. Great customer service, many thanks to Ben, Richard, Bela and Paul. Absolutely recommend this dealership 

Business response:

Thank you for recommending BMW of Cape Cod! Ben, Richard, Bela, and Paul appreciate your support! See you next time! 

Frequently asked questions about BMW of Cape Cod, A Premier Company

How is BMW of Cape Cod, A Premier Company rated?

BMW of Cape Cod, A Premier Company has a 4.9 star rating with 2,200 reviews. 

When is BMW of Cape Cod, A Premier Company open?

BMW of Cape Cod, A Premier Company is open now. It will close at 6:00 p.m.