Boutique Apartments

Kimo S. 

on Yelp

10 years ago

Really Zero Stars. This is a review of the Boutique Staff. I'll post a separate review of the apartment on it's page. 16 months and I can't wait to leave. My biggest issue is their total lack of follow up. They are not proactive, difficult to reach & as a rule fail to return calls. Let me site examples. When I first moved in there was an issue with my garbage disposal, which I had to follow up several time before I finally got an answer. In July of 2014 I discovered that the Call Box doesn't actually ring my cell phone.... read more

Katie R. 

on Yelp

10 years ago

I am utterly disgusted with this apartment company. All they care about is getting your money. The leasing department is far from accommodating. The only way they communicate is through email. Last month, I had accidentally clicked the button to pay my rent twice and it went through. This was on a Sunday and I emailed and called multiple times to explain the situation. On Monday, I was told to contact my bank to put a stop payment but since Boutique was unable to give me a day of when my rent was supposed to go through, I co... read more

Kristin S. 

on Yelp

10 years ago

Overpriced apartments. Ridiculous fees. Staff is very disorganized, condescending and unprofessional. Staff is not quick to respond to questions or concerns nor do they seem to care. Lived in a pet friendly apartment and the poop mess was unbearable. The outside common areas were smelly and consistently covered in dog poop. Utilities are unbelievably high for the tiny apartment I had. "Upgrades" were cheap and did not hold up well. Took longer than the typical 60 days to get my full deposit back. Was charged a fee fo... read more

Dan O. 

on Yelp

10 years ago

Lived in the Metropolis with my girlfriend when we first moved to Denver. Throughout our time there it was obvious that the management was very disorganized. There was a leasing office on the first floor of our building for some time while we were living there so we could go and get face time with someone, which was nice. However, once they moved their offices and we had to communicate with them via phone and email, everything fell apart. Simple things like a garbage disposal repair took 4 days, tons of phone calls and a tr... read more

Angela M. 

on Yelp

10 years ago

If zero stars were an option I would have picked that. Maintenance requests are handled so poorly in terms of quality and timliness. Things are falling apart, sewage water is backing up into my kitchen sink and the security to my front door is a joke and several people have broken in. All of this has been reported and ignored by the ENTIRE company. By far the worst place I have ever rented from. Look at the other ratings and demand more for your living, in the future I will as well. 

M G. 

on Yelp

10 years ago

DO NOT LIVE IN A BOUTIQUE APARTMENT!!!!!! I wish so badly that I could give 0 stars. I've lived in the Prana for over 1 year. When I first moved in, there was an older gentlemen who took care of the grounds once per week. Now, everything is falling apart, some windows have duck-tape repairs, the floors are falling apart, the wood chips in the front have old soggy toilet paper stuck to them, the washers make all clothes smell like mold, the "gym" is an ooooold treadmill in a room that has been flooded multiple times with mo... read more

Lisa O. 

on Yelp

11 years ago

I would give negative stars if it were an option. I have been a resident of Wheelhouse/Boutique Apartments for about 14 months. From the beginning I have had problems with them. At times I have had to go to the owner to get any one to take notice and act. I could write a book on all of my issues with them but I will try to just do a few bullet points so you can get an idea. *My assigned parking spot (that I am charged for) has been "mistakenly" given to other residents THREE separate times, because they can't keep track... read more

Philip C. 

on Yelp

11 years ago

If I could give a zero star rating, I would. The office and folks who manage the buildings are consummate UNPROFESSIONALS. They do not know what they're doing. They have turnover in their coordinators and managers without any notice, so you'll never know whom to contact. Their contract is insanity. They're not up front about policies and expectations. Hidden fees out the ass. Am planning to file a complaint with CO housing authority, too. These women in the back office don't deign to answer the phone. When I went to the off... read more

Matt K. 

on Yelp

11 years ago

Nickle and dime New owners with no notice on hidden fees - lack of communication, no one to answer phone calls and disrespect to the residents that live there If you can find another place, you'll save yourself on overpriced apartments and false customer service