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Boutique Apartments
- Real Estate
- Denver, CO
About this business
Location details
574 Santa Fe Dr, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were interested in an apartment at 784 Cherry Street and received a lease. There was an addition to the lease saying that they could call on us to pay property taxes whenever they wanted. Understandably, we had gripes with this and contacted them to change it. This is where we had our biggest problem. After texting, calling, and emailing many times over a week, we still did not receive any communication. We even contacted someone else in the lease department who tried to get in contact with the person in question. This ve... read more
Business response:
Witt, I'm very sorry this was your experience while trying to lease at our community and understand your frustration. Please contact me at (303) 991-6497 so I can help make things right. -Mike Keady
Nothing but an awful experience with boutique 1. After one year they wanted to raise my rent (by more than $300/month!!), but said i could move into a different unit in the building with no added fees. SIX MONTHS after switching units I suddenly owed them a new deposit and new application fee, despite written confirmation of the opposite. 2. Nothing in my apartment was ever repaired. My sink didnt drain, my back door was busted and my heater was always on full blast. The one time I got someone on the phone they said i clear... read more
Business response:
Thank you for getting in touch and sharing your feedback. I am so sorry you've had such a poor experience at our community. I ask that you please give me a call at 303-333-3773. I will do all that I can to make things right.
Terrible company and poorly ran. Very unorganized, and will not get back to you or return your calls. Also will try and look for reasons to make misc. charges to your account or monthly rent.
Avoid this property group. There have been several on going service issues. The issues are rarely fixed and never in a timely manner. The maintenance people are by far the worst I've ever encountered. The apartments are overpriced and broken down. Go elsewhere.
Business response:
Denise, I'm sorry you've had such a difficult time at our community. It's our job to provide a comfortable and happy home for you, so please call me at (303) 991-6497. I'll help resolve the issue.
Save your time and your money!!! Please stay away from Boutique/Wheelhouse or you will regret it like everyone else. Friendly staff upfront, until you sign your lease, then good luck with them returning phone calls, fixing maintenance problems. Few brief examples, Start of September, it's still HOT outside and the swamp cooler breaks, Email from boutique Dear Concept on Albion residents, At the beginning of September a water line to the evaporative coolers cracked, to evaluate the scope of work and complete the repairs ... read more
For the sake of your sanity... GO somewhere else! Anywhere else. The management is absolutely terrible, halls smell of dog urine and feces. I was warned by others who had lived at these apartments but I didn't heed their warning. I will now forever read reviews about apartments before I decide to sign a lease.
Business response:
Michelle, I'm so sorry to hear you have not had a good experience in our community. We work hard to make sure everyone has a comfortable home and to resolve problems quickly. Please contact me at (303) 991-6497 so I can help make things right.
Boutique Apartments might have one of the most unorganized and slack front/leasing offices I have ever dealt with... The average response time for a call back is anywhere from 2 weeks to 2 months. I've made numerous calls asking for either something to be fixed in the building or to have something fixed that was wrong on the leasing end financially wise. Jim, the maintenance guy is the only asset to this company. Other than being over priced, you would think the front office would have a sense of urgency and listen and respo... read more
Do not rent an apartment with Boutique or Wheelhouse!!!! They will not call you back, they will not return your emails. Maintenance sucks so don't expect to have a clean building to live in. They never empty the dog trash receptacle outside the front, and they leave broken sprinklers on 24/7 and YOU the tenant have to pay the outrageous water bill!!! I could not get anyone to come do a move out evaluation, and I don't expect to see my deposit within the 60 days that is Colorado Law (Statutes 38-12-103) It's been 35 days so ... read more
So when I finally had some grip and a decent job in Denver a few years ago, I fled my shitty one bedroom apartment, owned by Wheelhouse Apartments (the same company as Boutique), and moved into a one bedroom apartment at the Concept on Albion. Although it was on the upper-end of the price range at the time (900 + utilities included), It was independently owned and was awesome. Appliances were good, the neighbors were good, not a lot of noise, great kitchen, underground parking, the manager lived in-house and threw us parties... read more
Business response:
Rest increases aren't easy, and we avoid them whenever possible. However, taking over a new building can cause some changes and we apologize for any stress that this caused you. With everything we do, we try to make the community a better place for our residents. We are sorry this was not your experience while living in the community.
Frequently asked questions about Boutique Apartments
How is Boutique Apartments rated?
Boutique Apartments has a 3 star rating with 618 reviews.
When is Boutique Apartments open?
Boutique Apartments is closed now. It will open at 9:00 a.m.