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Boutique Apartments
- Real Estate
- Denver, CO
About this business
ABOUT Boutique Apartments™, managed by Portus, LLC, has represented a whole new idea in Denver apartment living since 2005. And the people behind our company have spent years building the experience to get it right. Our team of leasing, maintenance, and property management professionals are here to make your apartment experience memorable.
Location details
574 Santa Fe Dr, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible company and poorly ran. Very unorganized, and will not get back to you or return your calls. Also will try and look for reasons to make misc. charges to your account or monthly rent.
Avoid this property group. There have been several on going service issues. The issues are rarely fixed and never in a timely manner. The maintenance people are by far the worst I've ever encountered. The apartments are overpriced and broken down. Go elsewhere.
Save your time and your money!!! Please stay away from Boutique/Wheelhouse or you will regret it like everyone else. Friendly staff upfront, until you sign your lease, then good luck with them returning phone calls, fixing maintenance problems. Few brief examples, Start of September, it's still HOT outside and the swamp cooler breaks, Email from boutique Dear Concept on Albion residents, At the beginning of September a water line to the evaporative coolers cracked, to evaluate the scope of work and complete the repairs ... read more
For the sake of your sanity... GO somewhere else! Anywhere else. The management is absolutely terrible, halls smell of dog urine and feces. I was warned by others who had lived at these apartments but I didn't heed their warning. I will now forever read reviews about apartments before I decide to sign a lease.
Boutique Apartments might have one of the most unorganized and slack front/leasing offices I have ever dealt with... The average response time for a call back is anywhere from 2 weeks to 2 months. I've made numerous calls asking for either something to be fixed in the building or to have something fixed that was wrong on the leasing end financially wise. Jim, the maintenance guy is the only asset to this company. Other than being over priced, you would think the front office would have a sense of urgency and listen and respo... read more
Do not rent an apartment with Boutique or Wheelhouse!!!! They will not call you back, they will not return your emails. Maintenance sucks so don't expect to have a clean building to live in. They never empty the dog trash receptacle outside the front, and they leave broken sprinklers on 24/7 and YOU the tenant have to pay the outrageous water bill!!! I could not get anyone to come do a move out evaluation, and I don't expect to see my deposit within the 60 days that is Colorado Law (Statutes 38-12-103) It's been 35 days so ... read more
So when I finally had some grip and a decent job in Denver a few years ago, I fled my shitty one bedroom apartment, owned by Wheelhouse Apartments (the same company as Boutique), and moved into a one bedroom apartment at the Concept on Albion. Although it was on the upper-end of the price range at the time (900 + utilities included), It was independently owned and was awesome. Appliances were good, the neighbors were good, not a lot of noise, great kitchen, underground parking, the manager lived in-house and threw us parties... read more
i want to add onto my previous review and reinstate how HORRIBLE this company is. They continually charge you fee's for reasons that they claim are valid. No one is understanding or helpful in their accounting department. All they care about is getting more and more money out of you. I received an email in early June asking if I could like release my apartment and if so, I should fill out this form. I replied back asking "What if I don't want to release?"; a week later, I received an email including another form. It asked to... read more
In response to the Manager's reply below: Dude, look at your reviews. Clearly customer service is not Boutique's strong suit. Tried to contact the leasing office multiple times to ask a few questions about a property. Getting the office person Travis to give me more than a 1 sentence answer was impossible. The person who showed me the apartment seemed like she had somewhere better to be. The whole process was rushed and messy. Don't waste your time. Their customer service is terrible. Isn't your business goal to rent apartm... read more
Frequently asked questions about Boutique Apartments
How is Boutique Apartments rated?
Boutique Apartments has a 3.1 star rating with 610 reviews.
When is Boutique Apartments open?
Boutique Apartments is closed now. It will open at 9:00 a.m.