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Brooklyn Diner USA
- Restaurants
- New York, NY
About this business
Location details
212 W 57th St, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
We had a great server - steady, patient and pleasant. The food was atrocious: I had the veggie burger supposedly with cheddar and cilantro aioli on a brioche bun with fries. The burger in bun was a mess- the burger itself was too thick which made it mealy not crisp and the fancy aioli was simply Mayo slathered on. Cheese was burnt to a crisp and none of it - including the fries - had any flavor. Bland and everything including my son’s pollo cubano needed salt. The place boasts homemade desserts but apple pie, while edible, w... read more
Food was over cooked and lukewarm. Forgot the bacon.
Reserved for 5, staff was only able to sit 4… Rude and confrontational waiter. Tipped him regardless but when the receipt machine prompted the thumbs up or down question. I pressed thumbs down. Waiter then became confrontational, raised his voice and tried to intimidate us. Felt very uncomfortable. Definitely do not recommend
The service was terrible and the food let’s say I’ve had better.
My wife ran the New York Marathon yesterday and not one bit of fuss made over her - the waitress was more concerned about her tip !
Service was slow. Even though the restaurant was only 1/2 filled. Waiters seemed to be hanging around. The rare hamburger I ordered came out well done. Waiter did not check on main dish to see if everything was OK. Two waiters were having a dispute about something, and we heard it all. They should have moved somewhere else to talk about their problem. We did not have to hear it! I will not go back.
food was really poor. pastrami and grilled cheese on waffle was awful. there was so little meat and cheese it was just waffle. I treated a client for lunch who hated it. He didn't like his cocktail either . Very disappointed !
In our reservation we mentioned we had someone with celiac disease with us. They never responded. At the restaurant basically everything we asked for was impossible. They were not cooperative at all. Disappointing for a rather expensive restaurant.
Service this time was terrible. The waiter were too busy and double shifting.
Frequently asked questions about Brooklyn Diner USA
How is Brooklyn Diner USA rated?
Brooklyn Diner USA has a 4.3 star rating with 7,011 reviews.
When is Brooklyn Diner USA open?
Brooklyn Diner USA is open now. It will close at 11:00 p.m.