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BRU Burger Bar - Downtown Cincinnati
- Cincinnati, OH
About this business
Location details
41 East 6th Street, Cincinnati, OH, 45202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The burgers and food were awesome, our waitress however did a terrible job. I try to be understanding but she took forever taking our order, forgot things we asked for, did not check on us. The only time she came back was to take the check.
Business response:
Hello Julie, I want to sincerely apologize for the service you experienced on your visit with us. We set a high standard for ourselves, and it is apparent that standard was not met in your interaction with us. I would like to learn more about your experience so that we can make sure this does not happen again. If you would, please reach out to brucincy@crgdining.com, or call the restaurant at 513.463.6003. I would love to make this right. Thank you, Andrea M. General Manager
They need more social distancing. People were slightly too close
Unclear why service is a complete disaster every time we visit. It’s like they always find themselves utterly surprised and understaffed on Saturday nights pre-Aronoff. Food is decent, but FOH management needs to get it together.
Business response:
Thank you for providing your feedback and letting us know about this issues. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at 513.463.6003 and we'd love to make this right. Cheers, Andrea M. General Manager
Onion rings are horrible. Too much breading
Frequently asked questions about BRU Burger Bar - Downtown Cincinnati
How is BRU Burger Bar - Downtown Cincinnati rated?
BRU Burger Bar - Downtown Cincinnati has a 4.4 star rating with 6,939 reviews.
When is BRU Burger Bar - Downtown Cincinnati open?
BRU Burger Bar - Downtown Cincinnati is open now. It will close at 10:00 p.m.