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BRU Burger Bar - Downtown Cincinnati
- Cincinnati, OH
About this business
Location details
41 East 6th Street, Cincinnati, OH, 45202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at brucincy@crgdining.com and we'd be happy to help you out. Cheers, BRU Burger Bar
Business response:
Thank you for providing your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at brucincy@crgdining.com and we'd be happy to help you out. Cheers, BRU Burger Bar
Business response:
Thank you for providing your feedback and letting us know about this issue, Robyn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at brucincy@crgdining.com and we'd be happy to help you out. Cheers, BRU Burger Bar
In fairness, our server was clearly very busy, and we dined on a Saturday evening. But, service was incredibly slow and we had to ask repeatedly for needed items. Our beverages never got refilled. Our son ordered lemonade, and the mix was off and it tasted like straight carbonation-- not drinkable. The server did replace his drink with another option, but it took quite a while. Our burgers were all just okay at best. I ordered a bacon cheeseburger, and the cheese was oddly melted on top of the bacon, and overall it was dry a... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Diner. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at brucincy@crgdining.co m and we'd be happy to help you out. Cheers, BRU Burger Bar
Had a reservation and was sat at a table back by bathroom hallway entrance. Service wasn’t great. Won’t be going back.
Business response:
Hi Anonymous! I'd like to personally apologize for your visit. Unfortunately, it seems that we dropped the ball and we would like to apologize. If you could please email me at brucincy@crgdining.co m I'd love to see how I can make things better.
Business response:
Hi Anonymous! I'd like to personally apologize for your visit today. Unfortunately, it seems that we dropped the ball and we would like to apologize. If you could please email me at brucincy@crgdining.com I'd love to see how I can make things better.
Business response:
Hi Anonymous! I'd like to personally apologize for your visit today. Unfortunately, it seems that we dropped the ball and we would like to apologize. If you could please email me at brucincy@crgdining.com I'd love to see how I can make things better.
Cocktails were awful, I’m sorry. And the food, wasn’t good at all. From standing up for own cocktails to the bar because they were just sitting there and the “bartender” was doing her job by standing inside the bar doing nothing and not helping servers to deliver cocktails while they were busy, ntil appetizers… we regretted sooo bad! Never again.
Business response:
Hi Anonymous! I'd like to personally apologize for your visit today. Unfortunately, it seems that we failed to provide you with a great experience and we would like to apologize. If you could please email me at brucincy@crgdining.co m I'd love to see how I can make things better.
Slow service just like any restaurant now a days and the food was mediocre.
Business response:
Hi Duder! I'd like to personally apologize for your visit today. Unfortunately, it seems that we dropped the ball and we would like to apologize. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We hope we can fix your experience with us and see you again soon!
Frequently asked questions about BRU Burger Bar - Downtown Cincinnati
How is BRU Burger Bar - Downtown Cincinnati rated?
BRU Burger Bar - Downtown Cincinnati has a 4.4 star rating with 6,938 reviews.
When is BRU Burger Bar - Downtown Cincinnati open?
BRU Burger Bar - Downtown Cincinnati is open now. It will close at 10:00 p.m.