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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Carey is always attentive and informative. While the service needs on my vehicle changed at the last minut, Carey was able to determine the best way to get the matter resolved fully.
Business response:
Thank you for your kind feedback, David! We’re glad to hear that Carey was attentive and informative, even with the last-minute changes to your service needs. It’s great to know he was able to find the best solution and ensure everything was taken care of. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com
Great experience from drive up to drive away. Efficient crew and friendly crew. Keep up the good work guys !!!
Business response:
Thank you for the great review! We’re glad to hear you had a smooth experience from the moment you arrived to the moment you drove away. Our crew works hard to be efficient and friendly, and it means a lot to know it shows. We appreciate your support—thanks again! Customer Relations Manager customerservice@purdygroupusa.com
Purchase experience was awesome, James made the deal happen and I’m happy with my purchase.
Business response:
Thank you for the great review! We’re happy to hear that your purchase experience was awesome and that James helped make everything happen smoothly. Enjoy your new vehicle, and thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
Am always amazed at how efficient the staff is at this dealership. They always greet me and are courteous the entire visit. Great job guys !!!
Business response:
Thank you for the wonderful feedback! We’re thrilled to hear that our team consistently provides efficient, friendly, and courteous service during your visits. Your support means a lot to us. Great customers like you make our job even better—thank you! Customer Relations Manager customerservice@purdygroupusa.com
Everything was quick and easy and they were willing to listen to my concerns. I purchased without seeing the actual vehicle and I wasn't disappointed. Everyone was very patient and keep me updated on what was going on at all times. They stepped up to the plate.
Business response:
Thank you for sharing your experience. We are glad the process was smooth and that the team kept you informed throughout. We appreciate your trust and are happy to hear you are satisfied with your purchase! Customer Relations Manager customerservice@purdygroupusa.com
Russell is my regular service rep and has always been helpful and professional. Highly appreciate his help.
Business response:
Thank you for your feedback. We are glad Russell has been helpful and professional as your service representative. Looking forward to servicing your ride again! Customer Relations Manager customerservice@purdygroupusa.com
Justin was very professional and kind to me while I was in there for repairs.
Business response:
Thank you for your feedback. We are glad Justin provided professional and kind service during your visit. We appreciate you sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com
Always a pleasure working with Keith, especially when he wears his extra special burnt orange button
Business response:
Thank you for sharing your experience. We are glad that working with Keith continues to be a positive experience. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com
Friendly, knowledgeable, and up front about costs. Kept me informed through the process, and sent a video of the service that helped me decide what needed to be done.
Business response:
Thank you for sharing your experience. We are glad the team was friendly, knowledgeable, and transparent, and that the video update helped you make an informed decision. We appreciate your feedback! Customer Relations Manager customerservice@purdygroupusa.com