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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Carey and the entire service department are excellent and I highly recommend them for any type car/truck repairs.
Great friendly service done quickly. We totally trust the care of our car at this dealership..
Kindness and courtesy go a long way with me. I've always been treated with the greatest of respect. I will certainly be back the next time I need service.
Patrick was the sales person I needed. He was patient and not pushy. He was very knowledgeable on the vehicles i was looking at and helpful at navigating me though everything.
The service was very quick. All of the employees were friendly. The waiting area is nice with a selection of beverages.
Great service, they were very prompt, effective, and welcoming. It was a great experience and I'd definitely go back.
this trip was very unusual for me normally this is a relatively smooth interaction.When I picked up my vehicle and was driving out of the parking lot i kept hearing a noise. I stopped and got out and did a walk around the truck when I looked at the front drivers tire and wheel I noticed that the front drivers side center cap on the wheel was falling off and bolts were not tightened and one was missing.i took it back and my service advisor jumped in and got the situation rectified. after leaving the dealership i got home and ... read more
Business response:
Thank you for sharing your experience. We regret the issues with the loose wheel bolts and the untidy glove box, as this does not reflect the level of care we aim to provide. We are glad your service advisor quickly resolved the wheel issue. Your feedback is valuable and will be shared with the team to improve attention to detail and overall quality. Customer Relations Manager customerservice@purdygroupusa.com
Carey is always attentive and informative. While the service needs on my vehicle changed at the last minut, Carey was able to determine the best way to get the matter resolved fully.
Business response:
Thank you for your kind feedback, David! We’re glad to hear that Carey was attentive and informative, even with the last-minute changes to your service needs. It’s great to know he was able to find the best solution and ensure everything was taken care of. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com
Great experience from drive up to drive away. Efficient crew and friendly crew. Keep up the good work guys !!!
Business response:
Thank you for the great review! We’re glad to hear you had a smooth experience from the moment you arrived to the moment you drove away. Our crew works hard to be efficient and friendly, and it means a lot to know it shows. We appreciate your support—thanks again! Customer Relations Manager customerservice@purdygroupusa.com