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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Everyone at the dealership was incredibly kind and welcoming. I got all my questions answered and was treated with the upmost respect.
Business response:
We are glad to hear you had a positive experience! It’s wonderful that our team was able to provide answers and make you feel respected and welcomed throughout your visit. Customer Relations Manager customerservice@purdygroupusa.com
Always fast and professional. Appreciate I'm never upsold things that aren't necessary. I like that I can make an appointment and work on the WiFi while I wait.
Business response:
Thank you for sharing your experience! We are glad to hear our team provides fast, professional service without unnecessary upselling. It’s great to know the WiFi and appointment option make things even more convenient for you. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Embellished MPG and did not spend enough time explaining multi-media functions of vehicle. Felt car was overvalued by dealership.
Business response:
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We aim to provide clear information on vehicle features and pricing; your input will help us improve our support for customers in the future. Customer Relations Manager customerservice@purdygroupusa.com
It was a great experience. Your salesperson Jared did a fantastic job and Aaron made the financial part of the sale seem easy!
Business response:
Thank you for sharing! We are happy to hear that Jared and Aaron made your experience enjoyable and the process simple. Enjoy your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com
Got my car all fixed thank you. Had it tinted and they fixed my undershield
Business response:
Thank you for your feedback! We’re glad we could get your car fixed and take care of the tint and undershield. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com
Awesome people, great experience. Definitely recommend this dealership to friends and family. Ask for Ben Sasser, Great guy
Business response:
Thank you for the awesome feedback! We’re happy to hear you had a great experience and appreciate your recommendation. We’ll be sure to pass along your kind words to Ben! Customer Relations Manager customerservice@purdygroupusa.com
Carey was great! She went above and beyond to secure the delivery of my SUV.
Business response:
Thank you for your kind words! We’re delighted to hear Carey went above and beyond to help with your SUV delivery. We appreciate your business and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com
They were nice and prompt. I was very surprised on how quickly they did what they had to do
Business response:
Thank you for your feedback! We’re glad to hear you found our team nice and prompt. We appreciate your business and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com
Honestly it was a really good experience. BCS Toyota was the 3rd dealership we went to looking for a used truck and was all around good. Jared was really nice, responsive, and fun to be around. He's not listed in the sales dept that I can see, but 5-stars for sure. The original offer for the truck was reasonable and the dealership was open to negotiations.
Business response:
Thank you for sharing your positive experience! We’re happy Jared made your visit enjoyable and that you found a truck that works for you. We appreciate your kind words and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com