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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Bobby was fast and extremely professional and meet my needs completely. He worked with me and for me.
Business response:
Thank you for sharing your experience. We are glad Bobby provided fast, professional service and truly worked to meet your needs. We appreciate your feedback and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com
Russell very good to listen and work to resolve service and scheduling. Everyone is cordial and friendly
Business response:
Thank you for your feedback. We are glad to hear Russell took the time to listen ato nd work through your service and scheduling needs. It’s also great to know our team made you feel welcome and provided a friendly experience. We appreciate you choosing us and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com
After having my car totaled in an accident, BCS Toyota made the process of getting a new car low stress and easy.
Business response:
Thank you for sharing your experience. We are glad our team at BCS Toyota could help make a difficult situation easier and provide a smooth, low-stress process. Enjoy your new ride! Customer Relations Manager customerservice@purdygroupusa.com
Prompt and did as promised. Arrived early but took my car in and serviced it.
Business response:
Thank you for the great feedback. We are glad our team was able to take care of your vehicle promptly and deliver exactly as promised, despite the early arrival. We appreciate you choosing us for your service needs. Customer Relations Manager customerservice@purdygroupusa.com
Very happy with the service really I can trust them that they care about me
Business response:
Thank you for your kind feedback. We are glad to hear you are happy with the service and feel confident that our team cares. Until next time! Customer Relations Manager customerservice@purdygroupusa.com
Keith and all the people I dealt with answered any questions I had about the car. Everything was handled in a timely manner.
Business response:
Thank you for your feedback. We are glad Keith and the team were able to answer your questions and keep everything moving efficiently. We appreciate you choosing us and look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com
always a pleasant experience. Tanner is always very helpful and makes my experience super simple and easy.
Business response:
Thank you for sharing your positive experience. We are happy Tanner consistently makes your visits easy and pleasant. We appreciate your continued trust! Customer Relations Manager customerservice@purdygroupusa.com
Sales Consultant Bryce Hartis was professional & very helpful. He was knowledgeable & worked real good with us.
Business response:
Thank you for your feedback. We’re glad Bryce provided helpful and professional service throughout your experience. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com
I was told my tire insurance refund and the 650$ I paid at signing would make my first payment, it did not, there is no first payment on my loan from purchase date? Before the dealership took my insurance refund they should have told me about and given me a choice what I wanted to do with it. if my loan had been explained to me more clearly and truthfully I would have kept my traded that I liked much more than my new suv. But it’s too late to turn back now.
Business response:
Thank you for sharing your concerns. We understand how important clear communication is during the financing process. We apologize if the details regarding your insurance refund and loan payments were not clearly explained. If you have any questions, please contact us directly so we can assist you. Customer Relations Manager customerservice@purdygroupusa.com