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728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Mrs.Henson was the absolute best, she made us feel very welcomed and helped to us with our want and made us feel right in and also took the time for my husband to get into town. She had very good customer service in sale she didn't over push. Very professional, informative all around great!!!! DEF WILL REFER
Business response:
Thank you for your wonderful feedback! We’re delighted Mrs. Henson made you feel welcome and supported throughout your experience. Your recommendation means a lot to us, and we look forward to assisting you and your husband again in the future! Customer Relations Manager customerservice@purdygroupusa.com
The entire experience is outstanding. Carey is very professional and customer focused. Plus there’s a great fast casual restaurant nearby so for the time ever, getting car maintenance is fun.
Business response:
We are glad your experience was awesome! Carey and the team take pride in making service smooth and enjoyable, and it’s great that you got to enjoy a little extra convenience while you waited. Customer Relations Manager customerservice@purdygroupusa.com
Very good customer service both in sales, financing and service, I would highly recommend to anyone!
Business response:
We are thrilled to hear you had a positive experience across sales, financing, and service! Thank you for your recommendation, and we look forward to serving you again. Customer Relations Manager customerservice@purdygroupusa.com
Helpful and very informative. Carry is the best service representative. Kept me updated with what was going on with the vehicle
Business response:
We are glad Carey provided helpful and informative service! It’s great to hear that you were kept updated throughout the process. Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com
The staff are all competent, but more than that, they are friendly and treat people with respect. The waiting area is clean and comfortable. The work is done quickly. I actually look forward to taking my car in for service.
Business response:
We are happy to hear our team made your service experience so positive. It’s great that our friendly staff, comfortable waiting area, and efficient work make your visits something to look forward to! Customer Relations Manager customerservice@purdygroupusa.com
My service manager, Tony Roger's, went above and beyond to make sure my jeep was serviced and repaired in a timely manner. He answered all my questions and communications was great.
Business response:
We are glad Tony provided attentive and timely service for your Jeep! It’s great to hear he answered all your questions and kept communication clear throughout the process. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
Toyota very great vehicles and the Bryan College Station Dealership was a pleasure to deal with and enjoyed the experience.
Business response:
We are glad your experience with us was enjoyable! It’s great to hear the team made your visit a positive one. Customer Relations Manager customerservice@purdygroupusa.com
Mr.Rousey worked really hard to get me into a vehicle. He and everyone there were so kind and worked very well with me and every other.
Business response:
We are glad Rousey and the team made your car-buying experience a positive one! It’s great to hear their kindness and teamwork helped you find the right vehicle. Enjoy your new ride! Customer Relations Manager customerservice@purdygroupusa.com
The brakes were not checked and that should have been included. The other Toyota dealerships include it in the point check.
Business response:
We are sorry to hear that your brakes were not included in your service check. We understand the importance of completing all recommended inspections. Please reach out to me so we can review your visit and make sure your concerns are addressed. Customer Relations Manager customerservice@purdygroupusa.com