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Bryan College Station Toyota
- Car Dealers
- Bryan, TX
About this business
Location details
728 N Earl Rudder Fwy, Bryan, TX, 77802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Patrick was the sales person I needed. He was patient and not pushy. He was very knowledgeable on the vehicles i was looking at and helpful at navigating me though everything.
Business response:
Thank you for sharing your experience! We are glad Patrick provided patient, knowledgeable, and helpful service throughout your visit. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
The service was very quick. All of the employees were friendly. The waiting area is nice with a selection of beverages.
Business response:
Thank you for your feedback! We are glad the service was quick and that our team made you feel welcome. It's great to hear you enjoyed the waiting area amenities. We appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com
Great service, they were very prompt, effective, and welcoming. It was a great experience and I'd definitely go back.
Business response:
Thank you for your feedback! We are glad to hear our team was prompt, effective, and welcoming during your visit. See you next time! Customer Relations Manager customerservice@purdygroupusa.com
this trip was very unusual for me normally this is a relatively smooth interaction.When I picked up my vehicle and was driving out of the parking lot i kept hearing a noise. I stopped and got out and did a walk around the truck when I looked at the front drivers tire and wheel I noticed that the front drivers side center cap on the wheel was falling off and bolts were not tightened and one was missing.i took it back and my service advisor jumped in and got the situation rectified. after leaving the dealership i got home and ... read more
Business response:
Thank you for sharing your experience. We regret the issues with the loose wheel bolts and the untidy glove box, as this does not reflect the level of care we aim to provide. We are glad your service advisor quickly resolved the wheel issue. Your feedback is valuable and will be shared with the team to improve attention to detail and overall quality. Customer Relations Manager customerservice@purdygroupusa.com
Carey is always attentive and informative. While the service needs on my vehicle changed at the last minut, Carey was able to determine the best way to get the matter resolved fully.
Business response:
Thank you for your kind feedback, David! We’re glad to hear that Carey was attentive and informative, even with the last-minute changes to your service needs. It’s great to know he was able to find the best solution and ensure everything was taken care of. We appreciate your trust and look forward to assisting you again! Customer Relations Manager customerservice@purdygroupusa.com
Great experience from drive up to drive away. Efficient crew and friendly crew. Keep up the good work guys !!!
Business response:
Thank you for the great review! We’re glad to hear you had a smooth experience from the moment you arrived to the moment you drove away. Our crew works hard to be efficient and friendly, and it means a lot to know it shows. We appreciate your support—thanks again! Customer Relations Manager customerservice@purdygroupusa.com
Purchase experience was awesome, James made the deal happen and I’m happy with my purchase.
Business response:
Thank you for the great review! We’re happy to hear that your purchase experience was awesome and that James helped make everything happen smoothly. Enjoy your new vehicle, and thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com
Am always amazed at how efficient the staff is at this dealership. They always greet me and are courteous the entire visit. Great job guys !!!
Business response:
Thank you for the wonderful feedback! We’re thrilled to hear that our team consistently provides efficient, friendly, and courteous service during your visits. Your support means a lot to us. Great customers like you make our job even better—thank you! Customer Relations Manager customerservice@purdygroupusa.com
Everything was quick and easy and they were willing to listen to my concerns. I purchased without seeing the actual vehicle and I wasn't disappointed. Everyone was very patient and keep me updated on what was going on at all times. They stepped up to the plate.
Business response:
Thank you for sharing your experience. We are glad the process was smooth and that the team kept you informed throughout. We appreciate your trust and are happy to hear you are satisfied with your purchase! Customer Relations Manager customerservice@purdygroupusa.com