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Burcot Lodge Care Home
About this business
Location details
23 Greenhill, Burcot, B60 1BJ, United Kingdom
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Have always found staff caring and helpful. Always professional in manner. Always approachable, listen and respond to concerns. It's very difficult to hand over care of a loved one - you need to feel that you can trust the caregiver. I honestly feel that the staff have respect and understand the unique problems of loved ones suffering from dementia.
Business response:
Thank you so very much for your very kind words. It is a pleasure to care for your loved one.
My father attends the monthly sing-a-long and lunch at The Lodge at Burcot Grange. He is 93 years old and loves every minute he is there and joins in the majority of songs and claps along to the beat of the music. All the staff are so welcoming and nothing is too much trouble.
Business response:
Thank you very much for your kind words. Its so lovely to see dad every month and so glad this club makes a difference to him and you as a family. Looking forward to seeing you all again soon.
Was emotional and concerned but the care and dignity I saw demonstrated both to Dad and other residents were so reassuring and filled me with warmth.
Business response:
Thank you for your kind words. We know having to look at care home options for a loved one is so hard and emotionally draining. I am so glad our team have filled you with comfort.
Although my husband has only been attending a few months, I've seen a difference. He is very happy there and the staff and care team are amazing. It also means I, myself have a few more hours to unwind, which I hope will enable me to keep him at home longer.
Excellent respite for 2 weeks. Dad worries a lot and forgets where he is and the staff reassured him at all times and he was so much happier. The room is excellent and cleaned daily, dad used the hairdressers and he looked so clean and tidy. He joined in some of the activities and enjoyed a dance with the staff which he loves to tell us about as he used to go dancing with mom so it brought back happy memories for him. We can now have a rest when dad goes into respite. Thank you.
Business response:
Thank you so much for the lovely comments about dads stay with us. He is a pleasure to have as part of the family and he really did do some dancing. I will ensure to pass this to the team. See you soon and thanks again.
Warm, friendly, professional.
Business response:
Thank you very much for your review.
My husband went into The Lodge for 9 nights respite as I needed a holiday. I was very pleased to find this care home. We were shown around and were very impressed with the rooms, dining rooms and lounge as it was all decorated to a high standard. The staff were all very friendly. My husband was very happy and I was able to relax knowing he was getting the best care. I would recommend The Lodge and will be using it again.
Business response:
Thank you very much for your kind words. It was our pleasure to look after your husband and we look forward to seeing you again in the near future.
Very nice, pleasant place with very good staff.
Business response:
Many thanks for your review at The Lodge at Burcot Grange.
Excellent.
Frequently asked questions about Burcot Lodge Care Home
How is Burcot Lodge Care Home rated?
Burcot Lodge Care Home has a 5 star rating with 102 reviews.
When is Burcot Lodge Care Home open?
Burcot Lodge Care Home is open now. It is open 24/7.