Business Class

Justo S 

on BBB

2 years ago

-Terrible. I am reporting this group to AMEX and the BBB for charging us $8K without express authorization and charging us $1000 for some kind of flexible ticket and extending our flight to the ****************** knowing that our luggage would go there from our final destination. Many people have had terrible experiences and I claim my money back. ***************************** and ************************* 

Ann B 

on BBB

2 years ago

I am currently working with Mason. He had given me several flight options. I chose one and he went through the terms. He wasn't sure if luggage was included and had to find out. Once he was able to determine that most of the legs of the flight included luggage and I was willing to pay for the other legs, I booked the flight. My cc was taken and charged. The next day, Mason called me to tell me that I would have to recheck my bag at two points in my itinary with only a two hour layover on my outbound flight. This would be get... read more

Anjan T 

on BBB

2 years ago

I was cheated and had a horrible experience.Incomplete information at time of taking the money Tickets cancelled No viable alternates given Full money not being refunded Fighting the case 

Saïd H 

on BBB

2 years ago

Although the platform has many positive reviews, it's important to be cautious.Even if you've paid for your tickets, there's a possibility that you won't receive them:After paying for my tickets, I received a message from my agent stating that the ticket had been cancelled due to a problem with the airline.If your ticket is cancelled, you must pay for a new one:After my original ticket was cancelled, my agent offered me a new one with the exact dates, stating that I wouldn't have to pay anything since I had already paid for ... read more

Bruce K 

on BBB

2 years ago

Business Class ripped me off. They sold me tickets for flights from ********* to ****** and return from ***** to ********* for 7- 20 May. The sale on 4 Dec. went O.K. and received confirmation via e-mail. 10 days later we received an e-mail stating that the airlines had changed the times of our return flight and if it was O. K. we should reply and accept the changes by e-mail. We did as requested and confirmed the e-mail was received. When attempting to select seats for our flights we noticed that our flight from ********* t... read more

Stephan G 

on BBB

2 years ago

We are very disappointed with Business-Class.com!!! After booking and paying for our tickets, our personal travel agent ******* tricked us into an additional trip protection charge, which is $360 and said it is MANDATORY!!! But then we got an email from the company what stated that we can cancel this trip protection within 24 hours. So we called customer support and asked for cancellation within a few hours. Even customer support, *****, confirmed that a trip protection is not mandatory and told us that he will initiate the ... read more

Shilla A 

on BBB

2 years ago

Try to book my ticket pay $5700 get my confirmation, 4 hours later get email that the price was wrong and send me new code for more money, in the end purchase my ticket for extra $700 , there service is good but they misleading people on there website, this matter should be resolved immediately when they have price they have to expect it no matter what 

MARIUSZ S 

on BBB

2 years ago

Absolutely terrible experience. I was trying to purchase business class tickets from them and after providing them with my personal info and credit card information they said this price no longer exists and a new fare was much higher. Typical bait and switch. They do this notoriously because another attempt was done 4 days later on a different route and exact same happen. They have deceiving advertising practices and when you try talk to them, they will avoid your calls and won't answer any emails. Stay away from them -it's ... read more

Areef C 

on BBB

2 years ago

After the ticket issued, I called the airlines and they informed that my ticket was cancelled by the agency. So, I went to web and rebooked. Then, another agent called me and finally agreed that the first ticket was canceled without reasons and informing me. She was understanding and reissued the second reservation ticket. Appreciated the second agent's service.