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407 N Virginia St, Fl 2, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We came in around 9pm and you can tell they were closing in a few hours. The broccoli and cheese soup was burnt and there was dust falling into our table. The wedge salad was good.
*Possible post-pandemic challenges with the economy and staffing issues seem to be strongly impacting this review. The Short Story: The Bad: Terrible, over-priced and over-simplified food. Avoid eating here. The Good: Super speedy room service and extremely polite staff dropping off at the room, and a very empathetic, efficient and helpful manager at the restaurant. The experience explained: We ordered room service, with a simple order of a French dip, a steak sandwich and an Asian chicken salad. The French dip m... read more
Business response:
Thank you for all your comments, CV. We appreciate you taking the time to leave us a review and hope you trust that THE ROW and The City of Reno are continually working on improving their services. We sincerely hope you give us another chance in the near future. Thanks,
Service was friendly and very professional, and wait times were short for weekday breakfast at 9:30 am. However, the food was well below standard because the kitchen was clearly taking short-cuts with the ingredients. My wife ordered eggs benedict, but what came were two poached eggs covered in some kind of white sauce with chopped up pieces of ham stirred into the white sauce, and the whole thing sitting on a bed of hash browns. The ham bits were apparently supposed to substitute for Canadian bacon (and, at $20+ the comp... read more
Business response:
Thank you for providing your feedback and letting us know about your experience, Franz. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central
Shity food poor service found hair in my food don't recommend sandwiches was small not hardly any meat French fries an ranch taste old
Waitress was extremely rude as I asked for a spoon I was ignored and then I was given attitude when ordering. Food was not good my father ordered the new York steak plate and the steak had gone bad already. Would no recommend.
Business response:
Thank you for providing your feedback and letting us know about your experience, Evelyn. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central
This place has potential although the staff seem to be very rude. I came to eat dinner twice and the night staff is extremely bothered by anything we ask for. Came for breakfast and our waiter was very nice so a plus! Our server was a man named Jackie and he was sweet he added the 2nd star... food is okay but if the staff was more welcoming it would be better! Also the floors are a little dirty :(
Business response:
Thank you for providing your feedback and letting us know about your experience, Kelcey. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central
I ordered a beef and broccoli to bring back to my room. The restaurant sent me a text saying it would take 45 minutes to complete my order. The food was ready five minutes later. When I arrived at the counter there was no one there to hand it to me, and I waited several minutes for anyone to notice I was present and give me the receipt to sign. It was $19 plus a $2 charge for I dunno, the plastic container, plus mandatory tip. The meat was cut in massive hunks, and might have been brisket. The broccoli was barely cooked and ... read more
Business response:
Thank you for providing your feedback and letting us know about your experience, Ariel. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central
Overpriced and rude workers. I asked politely to the worker, Maria, if I can order some drinks and her response was, "What do you want" and extremely rude to all of the colored people. Also, my one order of an egg looked gross and half eaten.
Business response:
Thank you for providing your feedback and letting us know about your experience, Paul. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central
Hey it sucked so bad me & my bf felt sick for a day. If they even just followed what their menu stated for nachos then ok. But no, instead I got some disgusting (unknown) shredded meat plus whole pinto beans which I hate and weren't even included in the menu description or I would have had them taken off. Cheese and thats it. No jalapeno. No onion. No olives. No salsa. No guac. I was charged extra for a super super teeny tiny bit of sour crème and salsa which I had to come back down from my room #2470 to get after having ord... read more
Business response:
Thank you for providing your feedback and letting us know about your experience, Connie. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central
Cafe Central has a 4.5 star rating with 2,506 reviews.
Cafe Central is open now. It will close tomorrow at 12:00 a.m.