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Cafe Central

4.5
  • Reno, NV

About this business

Location details

407 N Virginia St, Fl 2, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.53,236 reviews
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Greta O.'s profile image
Greta O. 
rating
8 months ago

unfortunately not a great experience. server was non-attentive and walked away several times without taking full order. Plain lemonade tasted like plain water with a lemon squeezed in it. forgot to bring items to the table. Food was sub-pat. Sad. 

Business response:

We apologize for the poor service and food quality. Your experience falls short of our standards. 

Deymae V.'s profile image
Deymae V. 
rating
8 months ago

Do not come here. Bad food, bad service. We ordered pad thai and it doesn't taste anything.. beef broccoli doesn't taste good as well.. we waited for an hour and did not get everything that we ordered.. upon checking the receipt, they added our orders that was not even served. 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central 

Liana R.'s profile image
Liana R. 
rating
10 months ago

Food was not fresh. Service was not great. Ordered chicken fingers and they were straight out of a frozen bag. Had no taste. 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central 

Frozie H.'s profile image
Frozie H. 
rating
11 months ago

Ordered the pho a few times and just not to per even gave it 3 tries have not enough of either noodles or no veggies its all broth for $20 bucks, The food is alright not all that great for the price, my family had different dishes and all had something not satisfyingly to say about it .. its over rated 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central 

Alison L.'s profile image
Alison L. 
rating
11 months ago

I ordered takeout from here recently to bring back to my room, and it was a big disappointment. I got the potstickers ($14.95) and the buffalo chicken wings ($18.95). The potstickers came with only four pieces for that price, which felt like a complete rip-off--and they weren't very good either. The wings were dry and overcooked, nothing like proper buffalo wings should be. For what they charge, the quality just isn't there. Definitely overpriced and not worth it. I would not recommend this place. 

Business response:

We are sorry to hear about your disappointing experience with your recent takeout order from Cafe Central. We understand your frustration regarding the potstickers and buffalo chicken wings not meeting your expectations, particularly given the pricing. Your feedback about the portion size of the potstickers and the quality of the wings is important to us, and we take these concerns seriously. convenience so we can have a proper conversation about what went wrong with your order. 

Lilian Z.'s profile image
Lilian Z. 
rating
a year ago

TLDR: would not recommend unless you have a ton of time to sit around and wait for service/food. Came by myself at around 10pm on a Saturday. There was no line at the entrance, many empty tables and I got seated right away as the waiter took my order. However that was about the end of the service I received. I ordered a pho with beef and meatballs. Till this point, it's been 40 minutes since I ordered and no one checked in with me nor have I received my food. I finally was able to flag someone down and he said "It should b... read more

Business response:

We sincerely appreciate your detailed feedback and apologize for the unsatisfactory experience you had at our restaurant. We're deeply concerned about the extended wait time for your order and the issues with the temperature of your pho. Our goal is to provide prompt service and high-quality food to all our guests, and we clearly fell short in this instance. Your input is valuable in helping us improve our service and ensure better experiences for all our customers in the future. 

T R.'s profile image
T R. 
rating
a year ago

We had a late dinner at Central Cafe on the 17th of July. Broccoli Beef and War Wonton Soup. Both dishes were okay but not great. Portions were good but flavor was lacking. What was more disappointing was the service. Our waitress Marie was technically sound, she took our order, delivered our food and gave us our bill. She even bragged about her tenure with the company which was over 30 years, that she only worked 2 to 3 days a week now and that she had never been written up. Needless to say I am surprised that she has neve... read more

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central 

Danna E.'s profile image
Danna E. 
rating
a year ago

Gordon Ramsey needs to step in here and fix this place up. My order of Legacy fried rice was a legacy of disappointment---it was so bland, that even after sprinkling some salt and pepper on it, did nothing. Luckily they had some Kikkoman soy sauce to balance the flavor. I also ordered a side of two poached eggs, which was bland, watery and overcooked. Could've used more vinegar perhaps, but it was a disappointment. We only came here today, woke up hungry and didn't want to leave the hotel. Came a little past 11 a.m. and wa... read more

Beverly S.'s profile image
Beverly S. 
rating
a year ago

Your online or over the phone ordering could improve. We ordered for pick up. We never got a confirmation text or anything. I charged it to my room. Still nothing. Then we got a text asking what hotel and room number we were as if they were going to deliver it for a ridiculous charge. My husband went down to pick it up and he waited close to an hour and they gave us the wrong order! They need to improve the online eats ordering app and communicate with a customer. 

Business response:

Apologies for any inconvenience you experienced with your order. We appreciate your feedback and will work on improving our online ordering process. Thank you for letting us know. 

Frequently asked questions about Cafe Central

How is Cafe Central rated?

Cafe Central has a 4.5 star rating with 3,236 reviews. 

When is Cafe Central open?

Cafe Central is open now. It will close tomorrow at 12:00 a.m.