Cafe Central's cover image

This profile has been claimed by the business owner or representative.

Cafe Central

4.5
  • Reno, NV

About this business

Location details

407 N Virginia St, Fl 2, Reno, NV, 89501, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.52,863 reviews
Select a rating
Chris Y.'s profile image
Chris Y. 
rating
2 years ago

First their menu is small and they have time restrictions on when certain foods are available. Second, we had 3 breakfast entries with coffee and two mimosas and it was 82 dollars. Omg how can breakfast entries cost 17 to 18 dollars each. This place is grossly overpriced plus our table wasn't clean when we sat down and our server had a bad attitude. Do not eat here!!!!!! 

Business response:

We appreciate you taking the time to provide your feedback, Chris. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know. 

Amy E.'s profile image
Amy E. 
rating
2 years ago

Two stars for the EXCELLENT service once I got seated. Seating was a whole different issue- took at least half an hour and there were tons of open tables. Once I was seated, my waiter was ON IT. Alas, the food was pretty disgusting. I just got a cheeseburger and fries. Cheese wasn't melted, had a giant limp piece of lettuce on it (seriously looked like recycled garnish) and the "special sauce" convinced me it was unwise to finish the burger. The fries were WHITE- like no heat had reached the outer part at all- and super flop... read more

Business response:

We appreciate you taking the time to provide your feedback, Amy. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know. 

Christina V.'s profile image
Christina V. 
rating
2 years ago

If there was a Denny or an IHOP I would recommend going there but there is nothing near by. The food was meh. The prices were outrageous. The soda tasted flat & a little off. The food was ok. The service was nice & quick. Would I come back. Nope! 

Business response:

We appreciate you taking the time to provide your feedback, Christina. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know. 

Eddie D.'s profile image
Eddie D. 
rating
2 years ago

We were looking for a place to eat and ended up here. Once we got in line we ended up waiting about 15 minutes. They walked right passed us without even acknowledging us and sat others, only understandable because we were in a group of 5 but even then please at least let us know an estimated wait time. While waiting we heard 2 employees bickering about who was going to be our waitress which was pretty irritating. One lady acted like she was doing something or busy but obviously wasn't, the other was just rude, acted like sh... read more

Business response:

Thank you for taking the time to share your feedback. We sincerely apologize if your experience was anything less than satisfying. The excitement and enjoyment of all our guests is our top priority and we’re saddened to learn we failed to meet those expectations on this occasion. We hope you’ll provide us with the opportunity to welcome you again and a chance to better serve you in the near future. Best regards, 

Tina J.'s profile image
Tina J. 
rating
2 years ago

We wanted some dinner and there's so many choices but My mom and I walked into the wrong restaurant We stood by the sign that read Diamond and Platinum players I was looking for the sign that said Please wait to be seated. We stood there but there was no one to greet us so we walked in so someone will see us waiting Young lady behind the cashier asked Are you waiting to be seated and we said yes She saids Can you go out and stand behind the sign I thought Wow that wasnt very customer friendly. There wasn't a line What's the... read more

Business response:

Thank you for the feedback. 

Chris B.'s profile image
Chris B. 
rating
3 years ago

The service was amazing, the waiters were amazing. I believe her name was Maria, Thank you for being so kind and hospitable. Getting seated and in the restaurant was also quick, in addition to getting our food. When I was here sadly their waffle maker was broken. So it limited what I really wanted to try, which was their cheddar bacon waffle. Instead I order their country fried steak, with fried eggs, hash browns, and toast. Biggest issue was the food was so bland. I have never had a white gravy without the taste of pepper,... read more

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central 

Marjorie H.'s profile image
Marjorie H. 
rating
3 years ago

Awful management changing policies depending on when you come in. Mediocre food do not recommend for their high prices. Go to Peppermill, better rooms better food. Managers escalate situations by having no or little customer service training. Especially on Monday's. 

Business response:

Thank you for providing your feedback and letting us know about your experience, Marjorie. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central 

Robin M.'s profile image
Robin M. 
rating
3 years ago

This food was terrible ! I ordered a patty melt . It was a tiny square of meat on a big piece of bread. A few gross onions , it was 17.99 . The fries were so old and chewy , so disgusting 

Business response:

Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Cafe Central 

Johnathan H.'s profile image
Johnathan H. 
rating
3 years ago

Weird mix of great service, eye rolling prices and struggling food. I got pancakes and for some reason, the top cake was overcooked and hiding a beaten up cake underneath, as if it was flipped and tragedy struck. One bacon slice perfectly fatty and crisp, the other burnt. What gives? Also, giving a Southerner unsweetened tea when he asks for sweet tea is a crime against humanity. Thankfully the tea was so weak I didn't feel my face cave in when I tried it. Definitely understand prices reflecting the current inflation, but ... read more

Frequently asked questions about Cafe Central

How is Cafe Central rated?

Cafe Central has a 4.5 star rating with 2,863 reviews. 

When is Cafe Central open?

Cafe Central is open now. It will close at 11:00 p.m.