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Caliente Tropics Resort Hotel
- Hospitality
- Palm Springs, CA
About this business
Location details
411 E Palm Canyon Dr, Palm Springs, CA, 92264, United States
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Won't be going back there. The beds were incredibly uncomfortable, the pillows smelled like Febreeze and the water didn't get hot so we ended up taking cold showers. We called the office about the hot water on the first day and they said they were resetting the water heater but the most we got was lukewarm water for about 2 minutes per shower. The location was perfect.
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Bad experience Even though it was a Monday with several rooms available, the hotel refused me an early check in and had to wait until 4 pm. The mattress in the room is of poor quality and the bed linen is dirty and wrinkled. Several wall sockets don't work and one of them gave me a shock.
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Disappointed and is now longer our favorite place to stay 1st was denied the room I selected “upstairs” claimed no rooms available. Stated entire floor is being carpeted. Partner needs the 2nd floor due to PTSD. When I went back staff was issuing another guest a room upstairs when I questioned he said for another 29. I could have. I pd because it was needed. Been coming here 4over 20 years. This was truly the Last straw. We left a day early had such a bad feeling. last time jacuzzi was not clean the entire stay. The pool and... read more
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Fair
Fair The carpet
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Ok. But I will never stay here again. This is a motel. There were crusty stuff all over parts of the carpet. Stains loud toilet. Thin walls and floors. Back hurt from lumpy bed. Pool barely heated. So freezing. It’s a shame. The bar was great!! Restaurant great. Although we were told the one server got “flustered” and got replaced by the bar tender. Weird. Staff was so amazing. Front of the house all the way to housekeeping.
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Fair Shower didnt get hot, remote didn't work. Kind of Dingey pool, staff.
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Not going back Rude manager and scammed out of 99$ for a delux romance package Relaxing
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Find a nicer place to stay! Too many things in our two rooms were broken. No fridge. No laundry room. Just a run down place. Location
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Frequently asked questions about Caliente Tropics Resort Hotel
How is Caliente Tropics Resort Hotel rated?
Caliente Tropics Resort Hotel has a 4 star rating with 13,008 reviews.
When is Caliente Tropics Resort Hotel open?
Caliente Tropics Resort Hotel is open now. It is open 24/7.