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Caliente Tropics Resort Hotel
- Hospitality
- Palm Springs, CA
About this business
Location details
411 E Palm Canyon Dr, Palm Springs, CA, 92264, United States
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Great location,& nice pool, but rooms and shower were horrible. Manager was to follow up with me. The showers did not work in room 206-No temperature control and the handle for the shower just kept spinning. Unable to use at all. Spoke to the staff in the morning, and a manager was to follow up with me. Since I pre=paid with Booking.com, I do not expect to hear from the motel at all. The pool area was great-- nice to have the bar close and a place to order food.
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Fair Shower needed repair Location
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Needs to be upgraded before I’d stay there again. Uncomfortable too soft mattress, broken ice machine, housekeeping not thorough, pool furniture in disrepair. Attractive grounds, soft Hawaiian music by the pool, lights. I also liked the other music but the volume was much too loud.
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unpleasant that night we had no water couldn’t wash our faces before bed complained about it at the front desk. they just said we’re having a problem. Next morning the water was o. but no hot water.
Business response:
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just disappointing all the way around. price was good which is why we came. the rooms were outdated and awkward, couldn’t find the heater or extra blankets so cold all night, was told pool closed and we sound have used it if open The price and location, bed was comfortable
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Fair The hot tub was not hot. Couldn't stay in, too cool. The room was comfortable.
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Fair
not a family friendly spot hot tub was not working half the time, one day it was working there were dirty drunk people hanging out inside, a cigarette butt was in the water and a scuzzy white foam. the pool was cold. during the week its quiet but come friday had loud rude people on either side of me that refused to be quiet even when i asked them to tone it down. NOT family friendly. the room itself is spacious
Business response:
Thank you for staying with us we appreciate your feedback.
Old facilities, but fun theme and a good location Our tub didn't drain and the water pipes were sometimes loud. Less space in the room than we expected, especially given the room cost. Good location, fun theme.
Business response:
Thank you for staying with us we appreciate your feedback.
Frequently asked questions about Caliente Tropics Resort Hotel
How is Caliente Tropics Resort Hotel rated?
Caliente Tropics Resort Hotel has a 4 star rating with 13,008 reviews.
When is Caliente Tropics Resort Hotel open?
Caliente Tropics Resort Hotel is open now. It is open 24/7.