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Caliente Tropics Resort Hotel
- Hospitality
- Palm Springs, CA
About this business
Location details
411 E Palm Canyon Dr, Palm Springs, CA, 92264, United States
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don't believe review saying that it's family friendly smoking smell it's not family friendly facility
Not what is use to be To make it clear we have been staying at this hotel for years even before the remodel and loved it but it ain’t what it use to be. Getting a bit run down but thats not the issue. Called early on the day to check in and told the desk we would be in town around noon and it was going to be 119 degrees that if it was possible to check in at 2 o’clock which is a normal check in time. We arrived at 2:30 just to be safe. When we arrived they told us to come back at 3:00. We came back at 3:00 and they said they... read more
Very disappointing. The only pics of the hotel I took were of the bugs, just in case we got anything The room was disgusting. There were bugs in the room, and the carpet was stained. The toilet seat was falling apart. It was pretty shabby. The pool was disgustingly dirty and my son's foot got cut on his big toe. He was bleeding and we could never figure out what cut him while he was in the pool. The people I encountered at the front desk were friendly. The lady who came to the room was nice. The pool is nice but dirty.
Probably will stay somewhere else next time for the money. The pool was a little too warm and kid of dirty. People were smoking by pool, too any floaties in pool. Grounds are some what run down . The Reef restaurant was great service and food. The air conditioner was good.
Pool area was dirty, no pool side service, AC was loud Pool area dirty They accommodated due to broken leg
Poor Very disappointed and disrepeful staff even the front desk spcial the one who said he is the manager Only the pool
Needs updating renovations Rooms are outdated and need renovations. Floors are completely falling apart and huge chips in paint everywhere Pool and bar
No air filters in the AC unit. Caked with dirt! The facility was not well maintained, the air conditioning unit has the air filter removed and the cooling coil is "caked" with lint and dirt, it was not pleasant to realize this and dirt also affected the cooling capacity; the front office is closed during the morning check-out time, would have informed them about the AC unit situation. The swimming pool was a good place to hang out.
Bad
Frequently asked questions about Caliente Tropics Resort Hotel
How is Caliente Tropics Resort Hotel rated?
Caliente Tropics Resort Hotel has a 4 star rating with 13,008 reviews.
When is Caliente Tropics Resort Hotel open?
Caliente Tropics Resort Hotel is open now. It is open 24/7.