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Camelback Ford

4.1

About this business

Location details

1330 East Camelback Road, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.18,571 reviews
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Trucker 
8 years ago

Purchased a new ford f150 My purchase experience was amazing. I was given a fair price and was treated as a VPI. Highly recommend JJ Burns as my salesman. He was very polite and was very willing to be sure I was getting the right truck for my needs. Jacob Stokes was good a orienting me to all the features of the truck. 

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

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thatboykle 
8 years ago

excellent srevice all the staff members were very professional and courteous, from the receptionist who took my call to the service advisor who was very knowledgeable. the communication was great and the car was service with no hassles. I would definitely recommend this dealership. 

Business response:

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time! 

Tessa Zalfen's profile image
Tessa Zalfen 
8 years ago

Great Service When I had my car service/checked last month I had the pleasure of working with Josh Brooks and Joey Jock. Both took great care of me and my car, and was in and out fairly quickly. Definitely recommend Camelback Ford to those who are new to Phoenix area, or especially those who go to school out here like me. 

Business response:

Thank you for your review, Tessa! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Camelback Ford! We hope to see you here again! 

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Bill C 
8 years ago

Awesome People Great group of people who went above and beyond to help me out and i really appreciate it ..also would like to thank Jamie in Finance and also Mike Martino for making this all very possible and allowing me into the Camelback Ford family 

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richphxaz 
8 years ago

Jacob Stokes - Diligent Effort to Fix Problem I have a 2014 Ford Focus which had a problem with the battery being drained if not driven daily. Jacob and Joey worked laboriously to find the electrical component that was causing the battery to lose it's charge. The culprit turned out to be the ignition switch. Good work guys. 

Business response:

Thank you for taking the time to share your experience! We are happy to hear that Jacob and Joey figured out the issue and got you back on the road quickly. We hope to be of service to you again! 

Jordan L Nelson's profile image
Jordan L Nelson 
8 years ago

Great Experience! I decided that I wanted to get into a brand new Ford Focus ST without even driving one, did research and watched videos on them. Decided last Saturday to go in and look at one with ZERO intention on buying one right now as I am getting ready to do a lot of traveling. I was met by Gregg Nelson and told him boldly that I am just browsing but interested in a test drive. Loved the car while driving it but still wasn't going to discuss numbers. There was zero pressure on me to buy the car at all and it was nice ... read more

Business response:

Thank you so much for your outstanding review, Jordan! We appreciate your business. We hope you are loving your new car! 

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Ford Friend 3 
8 years ago

Great people, great experiance . Walked in and met with Rudi and Jose Alvarado, and in a couple of hours drove out with a 2017 Ford F150, payments were on point, and they treated me like an old friend. I will recommend this place to others , and when looking for a car for my Wife i will be coming back. 

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new truck! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

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SamMerritt 
8 years ago

Great Service Experience I called Camelback Ford to schedule an appointment to have 2 key FOBS programmed for a truck I just purchased. Within minutes of scheduling an appointment, I had an email and text confirmation with the day, time and service advisor. I arrived as scheduled, Justin took care to the paperwork as soon as I arrived and the truck went back for the work. EVERYTHING was smooth as silk during the visit, and Justin was friendly, professional, knowledgeable and took care of everything. 

Business response:

This is wonderful to hear! It is always our goal to have our customers in, out and back on the road in a timely manner, and we are very happy that Justin was able to do that for you. We appreciated your business and we wish you all the best. Our team is here for all of your vehicle and service needs, and we hope to have the chance to work with you again! 

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Don R. 
9 years ago

Great Service! Camelback Ford serviced my 2006 Explorer until I sold it with 194,000 miles on it. I got top Kelly Blue Book for it because it was meticulously cared for. Their service is top notch and very friendly. From the service rep to the front office staff (especially Kayla) that makes sure you have a quick ride back home, a rental or you get checked out promptly. They are the best! 

Business response:

Hey Don, thank you so much for sharing this with us! Our team always enjoyed working with you and we were honored to be able to keep your truck in tip-top shape. We can't thank you enough for your loyalty and we hope to work with you again soon. Thank you for choosing Camelback Ford! 

Frequently asked questions about Camelback Ford

How is Camelback Ford rated?

Camelback Ford has a 4.1 star rating with 8,571 reviews. 

When is Camelback Ford open?

Camelback Ford is closed now. It will open at 8:00 a.m.