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Camelback Hyundai
- Car Dealers
- Phoenix, AZ
About this business
Location details
1500 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Avoid the service center at all costs. My car had a warning light to have the turn signal checked so I brought it in, they evaluated it, and determined they need to replace the turn signal light system, but they had to order the part and would let me know when it comes in. When they pulled up the car it had a massive scratch through the paint on the driver side passenger door. I made the service advisor and service manager aware of the damage, they sent it to their body shop to be repaired and told me I’d have it back by the... read more
He was taught the old way of pretending to drive the vehicle you have interest in. Terrible customer service and lied to upper management about a verbal agreement. If there's X amount of good car salesman in the industry. Cory isn't one of them. Between him and Camelback; I'll be trading in my vehicle next year. Awful experience I don't wish on anyone.
This has been the worst experience of my life. This dealer is shady, unprofessional, and doesn't care if they skirt the lines of the law. First they say a part is covered and 2 days later it's not. But the fun part is they refuse to tell me who my warranty is through (my paperwork was damaged) and nobody will call me back to get copies. I took it in, expecting to get my paperwork, pay for the radiator they say isn't covered and get an old repair on my soft top done... Nope. The salesmen lies to save his job. I pull my car ou... read more
Will do anything to get you there. Really shady. Clearly has a pattern of telling people a car is there when it is not. Don’t trust the postings on here from this dealership like I did.
Business response:
We strive to provide our customer with up front, clear communications regarding our inventory. Our website indicates if our new inventory is in stock or in transit to the dealership. Our used inventory does move fast due to demand and we do our best to ensure it’s as up-to-date as possible. We’re disappointed to hear you had a communication issue with our team and we would like to speak with you to get some additional information to address your concerns. We are unable to identify you by this screenname so please contact Tam... read more
My experience overall was satisfactory. I first emailed the dealership about being interested in test driving a Hyundai Accent/Sonata, and Anthony Young (Sales manager) emailed me back (verbatim): "I see you are looking for Accents and Sonatas! I have a couple options here ready for a test drive! Do you have sometime to make it in tomorrow around noon? "Any reasonable person would assume that there are indeed Accents/Sonatas to test drive. One star off for this reason. I arrived to the dealership and to my surprise there wer... read more
Horrible customer and salesman service. Was advertised for one price and when we went to test drive it was a different price. Got it lowered and there were a few things that needed fixed (broken mirror, tire pressure light). When we test drove it we were only given the keys not the fobs. Finally went to pick up car after having the paperwork delayed and none of the repairs were done. The fobs didn't work and obviously we didnt know because they werent provided to us during the test drive. Have gone back and forth with the sa... read more
If I could give this dealership a 0 I would. The WORST car buying experience of my life (I have purchased 12 new/ used cars from dealerships) 1. Be sure to KNOW THE NUMBERS! Do not let them just give you an amount as they will fiddle with numbers and you will pay more. 2. Waiting for / getting into Finance will take 3 hours EVEN if you preDo everything at home. Once you are buying they Don't care! 3. They are disorganized - we waited for 1/2 hour to find key fob - took 3 weeks, 5 texts, 4 calls to get them to mail it. 4. If ... read more
I don’t care what the market is like don’t ever tell a customer their lucky to be getting a deal and you’re losing money. Let’s not pretend that you don’t get bonuses from the manufacturer for how many vehicles you sell. The dealership signed a “We-Owe” to me of items that will be done after the sale. Nowhere on there does it say I don’t have the right to choose the vendor they use. Their $2,965 “Camelback Difference” package is a waste of money, DON’T DO IT! You don’t get to dictate what I put on my vehicle. I told them if ... read more
WORST !!! service dealer in the valley. !!!!! The 5 stars reviews must be from the sales department because there is no way the service team deserves a single star. I bought my Kia at rodeo kia in Avondale in 2015 took it there for a year no issues great service quick and easy. Camelback kia is 5 miles down the road from me decided to go to them worst thing I could have done poor customer service the service reps are extremely rude. the Technicians have NO! Idea what they doing aside from the usual oil changes. They mis diag... read more
Frequently asked questions about Camelback Hyundai
How is Camelback Hyundai rated?
Camelback Hyundai has a 4 star rating with 4,014 reviews.
When is Camelback Hyundai open?
Camelback Hyundai is closed now. It will open at 8:00 a.m.