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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I am sorry, it was Very bad. I wouldn't go back to buy another car.
Business response:
Were disappointed to hear this feedback as we strive to deliver a 5 star experience. We would like to speak with you to get some additional information so we can address your concerns. Please reach out to Tammy Jarrin in our Customer Service Department at 602-249-1133 at your earliest convenience to discuss this further.
Overall terrible experience. Advisor didnt listen to basic instruction. The pick up was a difficult process.
Business response:
Please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience to discuss your concerns further.
I dont think I will be returning here, horrible customer service, scammy behaviors, will not return.
Business response:
We're concerned hearing this feedback Please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience to discuss your appointment as well as our inspection further.
This was the 2nd time I took my kia in for the a/c service. They told me the a/c was fixed and yet I still had problems. Why they didnt check the whole system out the 1st time I don't know. Although I was treated nice both times, I went two weeks without a/c in the 110 and above heat. When I picked up the car lights on dash were flashing to check signal and a technican had to be called to remove the flashing lights, so I could drive the car.
Business response:
Were disappointed to hear about the issues related to your A/C and would like to speak with you to get more information on any issues you may still be experiencing so we can get them addressed. Please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience.
THIS WEAS THE WORRST WORK DONEAND THE SERVICE TECH HAD NO IDEA HOW TO TREAT CUSTOMERS, WILL NOT GO BACK TO HYUNDAI AGAIN.
Business response:
We're extremely disappointed to hear this feedback as we strive to deliver excellent customer service. Please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience to discuss this further.
Showed up for my 8a appt and was told it would take about two hours to replace a part. I decided to wait in their lobby for the work to be completed; they did offer me a $10 voucher for a ride share to get me home and back to the dealership. After waiting two hours I asked about the status of my vehicle and was told they were halfway through the work and it would be another 30-45 minutes. An hour later, which is three hours of waiting, I was told that the wrong part got ordered and I would have to come back when the correct ... read more
Business response:
Were sorry to hear about this mistake on our end. Please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience to discuss this further.
Fair.. because I paid for them to fix the noise under Car drums but till now they didnt fixed it .. the noise still there.. Im satisfied with there services
Business response:
Were disappointed to hear this and we want to speak with you to understand your service work further. Please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience.
The service was nothing like the service I receive at Royal Kia in Tucson. I will try not to use Camelback Kia again
Business response:
We wish you well in the future and hope we can assist you again in the future.
Questionable ethics. Mechanic advised that I needed an alignment, four months after I bought four new tires and had the alignment done then.
Business response:
Our service technicians deliver diagnoses based on the physical wear and tear of the vehicle. We would be happy to go over our findings with you and answer any related questions, please contact Adam Altvater, our Service Director, at 602-433-3715 at your earliest convenience to discuss this further.
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4.1 star rating with 5,146 reviews.
When is Camelback Kia open?
Camelback Kia is closed now. It will open at 8:00 a.m.