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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
They are awesome good service
Business response:
Thank you for the kind words! We are happy to hear that your experience with us was a positive one. Providing good service is something we take seriously, and it means a lot to know that came through during your visit.
My Service Advisor, Ricardo De La Cruz, was professional, and pleasant. Explained, and listened to my questions, rettmy car washed, Thank you.
Business response:
Thank you for sharing your recent service experience with us. It's great to hear that Ricardo made your visit a smooth and pleasant one by being attentive and thorough in addressing your questions. We hope to see you again next time your Kia Soul needs anything.
Sophia was amazing! She made my visit a true level 10 experience.
Business response:
Your positive experience with Sophia is wonderful to hear about! We are glad she was able to make your visit feel like a true 10 out of 10. We will be sure to pass along your kind words to her. Thank you for taking the time to share your feedback, and we look forward to seeing you again!
Ryan was very helpful and knowledgeable. i don't know why the Carfax just lists changed air filter. They did many other things, including replacing the engine! Ryan was responsive and let me know what the timing was. I would have given 5 stars, but I had to ask them to wash the car, and when I paid I wasn't told beforehand that there is a 3% charge to use a credit card.
Business response:
We are thrilled to hear that Ryan made such a positive impression with his knowledge and communication throughout what sounds like a significant service visit. Replacing an engine is no small matter, and it is good to know you felt informed along the way. We do want to acknowledge your feedback about the car wash and the credit card processing fee. Those are fair points, and we understand how it can feel unexpected to encounter a charge that was not communicated upfront. Your thoughts help us look at where we can do better, ... read more
Customer service was excellent.
Business response:
We are thrilled to hear that you had an excellent experience with our customer service team. Knowing that our team made a positive impression means a lot to us, and we are glad your visit went well. We hope to see you again at Camelback Kia whenever you need us!
excellent service at this service shop.
Business response:
Thank you for sharing your experience with us. It means a lot to know that our service team delivered excellent work during your visit. We look forward to being here for you and your 2025 Kia Telluride whenever you need us next.
Helped us get the vehicle timely.
Business response:
Thank you for sharing your experience with us! We know your time is valuable, and we are glad we could help make the process smooth and efficient for you. Enjoy your new 2026 Kia Carnival!
The professionalism of Ricardo. Comfortable waiting room, because it was a three hour wait. I requested that my car be washed, but it wasn't.
Business response:
We greatly appreciate your kind words about Ricardo and are glad the waiting room was comfortable during your visit. It means a lot to hear that his professionalism stood out to you. We do understand that having your car washed was something you were looking forward to, and we regret that request was not fulfilled. We hope to have the opportunity to make your next visit a better one all around.
Very friendly staff and gave me the summer special oil change price. There was also a headlight issue and Ricardo completed a warranty work order which was approved. Saved me over $1000.00. Also received an Uber credit to go to mall instead of waiting there. However, they do have a very nice waiting room.
Business response:
Thank you for sharing such a detailed and positive experience with us! It is great to hear that our team made you feel welcome and that you were able to take advantage of the summer special pricing. We are also pleased that the warranty work on your headlight was handled smoothly and helped you save a significant amount. We hope to see you again the next time your Seltos needs any attention.
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4.1 star rating with 5,137 reviews.
When is Camelback Kia open?
Camelback Kia is closed now. It will open at 8:00 a.m.