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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Ricardo was very friendly and professional. He helped me a few times and he was the best service rep.
Business response:
Thank you for the wonderful feedback about Ricardo! We're thrilled to hear that his friendly and professional service made such a positive impression. Your recognition of his dedication means so much to our team at Camelback Kia.
Did have the right part. Still haven't got the part and it's already past the 45 day mark from when I got the Jeeep.
Business response:
We aim to ensure our customers receive the correct parts and timely support after their purchase. We appreciate you bringing this to our attention, as it helps us stay focused on improving follow-through and communication. Please contact Adam Altvater, our Service Director, at 480-863-9568 so we can learn more about your situation and continue the conversation.
Liked Courtney Fast service Good service
Business response:
We are utterly delighted to hear about your positive experience with our team. Your feedback about receiving quick and quality service means so much to us. We're thrilled that our staff member provided the level of care you deserved during your visit to Camelback Kia. Thank you for taking the time to share your experience with us.
It was great they always do a great job
Business response:
We are honored to hear about your positive experience with our team. Your confidence in our service means everything to us, and we truly appreciate you recognizing the quality work we consistently strive to deliver. It brings us great satisfaction knowing that we continue to meet your expectations. Thank you for choosing Camelback Kia and for sharing your wonderful feedback with others.
Easy to make an appointment but because lots of people were bringing their cars in for the same recall there was a two hour backlog. I probably should have waited a month til everyone else had been in.
Business response:
High appointment volume during recall campaigns can sometimes create longer wait times than expected, and we appreciate your patience during the process. Our team works hard to accommodate customers as efficiently as possible while completing recall work thoroughly and carefully. Thank you for taking the time to share your experience. Please contact Adam Altvater, our Service Director, at 480-863-9568 if you would like to discuss your visit further.
Great customer service. Good communications and my vehicle was done early.
Business response:
We are elated to hear about your positive experience with our team. Your feedback about excellent customer service and clear communication throughout the process truly means a lot to us. It's wonderful that we were able to complete the work on your vehicle ahead of schedule, making your experience even better. We appreciate you taking the time to share your thoughts and look forward to serving you again at Camelback Kia.
Just needed a key, but at least these people answer the phone. Can't say as much for the no bull dealership.
Business response:
We are thrilled to hear that you found our team responsive and helpful when you needed assistance with your key. Your feedback about our phone availability means a great deal to us, and we truly value customers who take the time to share their experience. We understand how important it is to have reliable service when you need it, and we're glad we could be there for you at Camelback Kia.
Oil change plus few other services performed were done very quickly. That was a good thing. What I didn't like was that the Lyft voucher was supposed to be sent to me but it never was so I instead paid for trip home and trip back to get car after I was told at least trip home was covered
Business response:
Your positive feedback about our quick service for your oil change and additional services means a lot to us. We're pleased we could efficiently take care of your vehicle's needs. We understand your frustration regarding the transportation voucher that didn't reach you as promised, which resulted in unexpected expenses for your trips. This type of service gap doesn't reflect the standard we aim to maintain at Camelback Kia. We want to ensure our customers have a smooth experience from start to finish, including the convenien... read more
Amazing KIA service. Totally recommend their services.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! Your recommendation of our services truly means the world to us. We understand how important exceptional service is when it comes to your vehicle, and we're delighted that we could exceed your expectations. Thank you for taking the time to share your positive feedback - it motivates our entire team to continue providing the outstanding care that every customer deserves.
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4.1 star rating with 4,806 reviews.
When is Camelback Kia open?
Camelback Kia is open now. It will close at 9:00 p.m.