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Camelback Kia
- Car Dealers
- Phoenix, AZ
About this business
Location details
1450 E Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
PROFESSIONALIZM , THEY NOV WHOT TO DO
Business response:
Thank you immensely for taking the time to share your experience with us. Your positive feedback about our professionalism and expertise means a great deal to our entire team at Camelback Kia. We are honored to have earned your trust and confidence in our ability to provide excellent service. Knowing that you recognize our team's dedication to doing what's right reinforces our commitment to maintaining the highest standards for every customer who walks through our doors.
I was there for a recall of one of the front cameras. The person asked if I wanted my car washed. I said yes. when I got to the car it did not look washed.
Business response:
We are disappointed to hear about your recent experience and the concerns shared regarding your recall visit and vehicle service. We strive to provide thorough, quality service along with clear communication and attention to detail for every visit. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall service experience. Please contact Adam Altvater, our Service Director, at 480-863-9568.
Asked them to clean the windshield because they had got armoral on it but didn't do it. Rest of the service was good.
Business response:
We are disappointed to hear about your recent experience and the concern shared regarding the windshield cleaning request not being completed. We strive to ensure all customer requests are fully addressed and that every vehicle is returned in clean condition after service. We appreciate you taking the time to share your feedback, as it helps us review and improve our overall service process. Please contact Adam Altvater, our Service Director, at 480-863-9568.
I had originally taken in my kia sorento is bought used from another dealer upon learning of a recall. When I did I was told of issues with my rack and pinion steering. RYAN in the service center not only helped getting the warranty company to cover the cost. He was very helpful in making everything else easy to deal with. Communicated with me on every step with the recall also. Great team there. Thanks Ryan
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that Ryan was able to help coordinate with your warranty company to cover the rack and pinion steering repair and kept you informed throughout the recall process. Thank you for taking the time to recognize the dedication of our service team at Camelback Kia. We truly value customers like you who trust us with their vehicle needs, and we're grateful that we could make this experience as smooth as possible for you.
Excellent customer service. Very efficient and timely. Clean waiting area.
Business response:
We are elated to hear about your wonderful experience at Camelback Kia! Your feedback about our excellent customer service, efficiency, and clean facilities truly means the world to us. We take great pride in ensuring every visit is smooth and comfortable for our valued customers. Thank you for taking the time to share your positive experience with your 2024 KIA SELTOS EX. We're thrilled that we could meet your expectations and provide the quality service you deserve. Your satisfaction is our top priority, and reviews like y... read more
Smiley was amazing, the finance guys were great, we didnt spend much time dealing with the mumbo jumbo! They made the process as seamless as you csn get for buying a vehicle!
Business response:
Thank you for taking the time to share your wonderful experience with us at Camelback Kia. We're thrilled to hear that our team made your vehicle purchasing process seamless and efficient. Your kind words about our finance team and their ability to handle everything smoothly mean a great deal to us. We truly appreciate customers like you who recognize the effort our team puts into providing exceptional service. Your feedback reinforces our commitment to making every customer's experience as positive and straightforward as po... read more
Good service advisor (Sophia I think), recommended but didn't overly push a lot of Xtra services. Done as promised
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We're delighted to hear that your service advisor provided you with excellent care, offering helpful recommendations without being pushy, and that we delivered on our promises as expected. Your feedback means a great deal to us, and we truly appreciate your recognition of our team's professional approach. At Camelback Kia, we strive to build trust through honest, transparent service, and it's wonderful to know that this authentic app... read more
Time waiting was fast. Price was affordable. Service was Professional-Kind-Great Communication thruout my waiting period. Service done on my care was EXCELLENT & a Job well Done. TY CAMELBACK KIA
Business response:
We are absolutely thrilled to hear about your outstanding experience with us! Your feedback about our fast service, affordable pricing, and excellent communication truly means the world to us. It's wonderful to know that our team provided you with the professional and kind service you deserved. Thank you for taking the time to share your positive experience and for trusting Camelback Kia with your 2016 KIA SOUL. We're honored to have earned your confidence and look forward to continuing to provide you with exceptional servic... read more
I like taking my car to Camelback Kia for service. This is my 4th Kia from this dealership, and I have always been satisfied with them.
Business response:
We are pleased to hear about your continued loyalty and satisfaction with Camelback Kia! It means so much to us that you have chosen us for your fourth Kia purchase and continue to trust us with your service needs. Your ongoing confidence in our team truly validates our commitment to providing exceptional automotive care. Thank you for taking the time to share your positive experience. Customers like you, who have built a lasting relationship with us over multiple vehicle purchases, are the heart of what we do. We look forwa... read more
Frequently asked questions about Camelback Kia
How is Camelback Kia rated?
Camelback Kia has a 4.1 star rating with 4,877 reviews.
When is Camelback Kia open?
Camelback Kia is open now. It will close at 9:00 p.m.