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1521 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Liked my service advisor,Rebecca. Very personable and helpful.
Business response:
We are delighted to hear about your positive experience with your service advisor. It's wonderful to know that Rebecca provided you with personable and helpful service during your visit. We truly value feedback like yours, as it highlights the dedication our team members have to creating meaningful connections with our customers. Your recognition of Rebecca's approach means a great deal to us and reinforces our commitment to delivering exceptional service at Camelback Subaru.
Great service, great communication - brakes work great!
Business response:
Thank you for your review! We are thrilled to hear that you experienced excellent service and clear communication throughout your visit. It's wonderful to know that your brake service was completed to your satisfaction and that everything is working perfectly. Your positive feedback about our team's approach means a great deal to us at Camelback Subaru. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Good experienced with my car in there
Business response:
We deeply appreciate your positive feedback about the service experience with your vehicle. It's wonderful to hear that you had a good time working with our team at Camelback Subaru. Your satisfaction with the care we provided for your car means a great deal to us. We understand how important your vehicle is to you, and we're pleased that our service met your expectations. Thank you for choosing us for your automotive needs and for taking the time to share your experience.
The care was complete. I didn't have time for the car wash. The work took over 3 hours, but was complete
Business response:
Your positive experience means so much to us! We understand that thorough service takes time, and we're pleased that you found the comprehensive care provided to be worth the three-hour investment. We appreciate your understanding about the duration and are glad that our team delivered complete attention to your Forester's needs. Thank you for recognizing the quality of our detailed approach to vehicle maintenance.
Service as always is exceptional. My service advisor Mark, Chris and the CBVW Service Manager Frank Cheney are always available to answer questions and service my vehicle with minimum wait time. 30 Yrs and they will continue to be my go to dealership service department.
Business response:
We are overjoyed to hear about your outstanding experience with our service team. Your loyalty over three decades truly means the world to us, and we're honored that you continue to choose Camelback Subaru for your automotive needs. It's wonderful to know that our service advisors and management consistently provide you with quick responses to your questions and efficient vehicle care with minimal wait times. Your trust in our service department for so many years reflects the dedication our team puts into every customer inte... read more
Service was wonderful like usual and quality of work seems to be solid.
Business response:
Thank you for sharing your positive experience with our service team. We truly appreciate your continued trust in Camelback Subaru and are delighted to hear that you found our service exceptional once again. Your confidence in the quality of our work means everything to us, and we're honored to have earned your loyalty as a valued Subaru Outback owner. We look forward to continuing to provide you with the reliable service you've come to expect.
Everything was great, very professional
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your feedback about our professional approach means so much to us. We're thrilled that everything met your expectations during your visit to Camelback Subaru. Thank you for taking the time to share your positive experience with us.
Inspection missed coolant level below minimum line; had to buy coolant and fill myself (easier than taking back to dealer and waiting). Otherwise, the issue (sunroof) was fixed, comp zactek applied, and car returned cleaner than when I dropped it off.
Business response:
We are glad to hear that your sunroof issue was resolved and that you noticed your vehicle was returned in excellent condition. We understand your concern about the coolant level not being caught during the inspection process, and we appreciate you taking the time to share this feedback with us. Your experience helps us identify areas where we can improve our service quality. We're pleased that the repair work met your expectations and that the complementary services provided added value to your visit.
I had no problems and left with a clean car.
Business response:
Your positive feedback means so much to us! We're delighted to hear that your experience went smoothly and that you drove away satisfied with your vehicle's condition. It's wonderful to know that everything proceeded without any issues during your visit. Thank you for taking the time to share your experience with Camelback Subaru - we truly appreciate your trust in our team and look forward to serving you again in the future.
Camelback Subaru has a 4.3 star rating with 5,921 reviews.
Camelback Subaru is open now. It will close at 9:00 p.m.